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About the client
- A confidential financial services organization operating at the intersection of banking, payments, and technology in Saudi Arabia.
- Focused on launching and scaling next-generation corporate and consumer card programs for enterprises, SMEs, and individual customers.
- Operates in a highly regulated environment with strong governance, advanced payment infrastructure, and deep market expertise.
- Collaborates closely with regional stakeholders, payment schemes, and technology partners to deliver secure and scalable card solutions aligned with the evolving Saudi payments ecosystem.
About the role
- Senior, hands-on program leadership role owning end-to-end strategy, launch, and optimization of card programs in Saudi Arabia.
- Combines strategic ownership (market benchmarking, business cases, revenue modeling) with strong execution and governance.
- High-visibility position with direct exposure to senior leadership and ownership of national-scale launches.
- Success is measured by on-time delivery, regulatory readiness, adoption and transaction growth, and financial performance.
- Ideal for an experienced program leader who thrives in complex, regulated financial environments.
Responsibilities
- Lead the end-to-end launch and management of corporate and consumer card programs
- Define card program strategy based on market benchmarking and customer needs
- Identify key use cases such as travel spend management, expense reconciliation, and value-added card features
- Develop business strategies including revenue projections and cost-benefit analysis
- Align card product strategy with network, partners, and technical capabilities
- Oversee program delivery against project plans, timelines, and milestones
- Coordinate cross-functional teams across product, technology, operations, risk, and compliance
- Design end-to-end processes for onboarding, servicing, disputes, and issue resolution
- Establish governance structures, escalation paths, and accountability frameworks
- Identify program risks early and implement mitigation strategies
- Ensure quality assurance, testing readiness, and compliance with requirements
- Provide executive-level status updates and stakeholder communications
- Manage budgets, costs, and resource allocation
- Oversee go-live activities and post-launch stabilization
- Monitor performance metrics including adoption, transaction volumes, and credit performance
- Identify opportunities for product enhancements, CVP revamps, and new card offerings
Must have skills
- 1520 years of experience in program or project management within banking or payments
- Hands-on expertise leading corporate and/or consumer card program launches
- Strong understanding of card products, payment schemes, and related technologies
- Proven experience leading large, cross-functional programs end-to-end
- Experience building business cases, revenue models, and cost-benefit analyses
- Strong governance, risk management, and delivery control expertise
- Excellent stakeholder management skills, including senior leadership engagement
- Clear communication skills with both technical and non-technical audiences
- Experience with Agile and Waterfall delivery methodologies
- Ability to operate in fast-paced, high-visibility environments
- Financial services experience (+10 years)
- Project management experience (+10 years)
- Program/project leadership experience (79 years)
- Jira (Atlassian) experience (46 years)
- Confluence (Atlassian) experience (46 years)
- Fintech experience (23 years)
- Native-level Arabic proficiency
- Availability and authorization to work onsite in Riyadh, Saudi Arabia
Nice to have skills
- Master's degree in Business, Project Management, or a related field
- PMP or PRINCE2 certification
- Experience working with regional or global payment schemes
- Prior experience launching card programs in the Middle East or KSA
- Strong analytical and problem-solving skills with a commercial mindset
- Experience scaling card programs post-launch and driving adoption growth
- Project planning experience (23 years)
- Project control experience (23 years)
Conditions
- On-site role based in Riyadh, Saudi Arabia (GMT+3); no remote or hybrid option
- Contractor role 12-month contract, renewable
- Full-time dedication (40 hours/week)
- BYOD not required (no specific device requirements stated)
At Andela, we know our strengths lie in our diverse community whose talents, perspectives, backgrounds and orientations we take pride in. Andela is committed to nurturing a work environment where all individuals are treated with respect and dignity. Everyone has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits discriminatory practices.
Andela provides equal employment opportunities to all employees and applicants without regard to factors including but not limited to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, pregnancy (including breastfeeding), genetic information, HIV/AIDS or any other medical status, family or parental status, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. This commitment applies to all terms and conditions of employment, including but not limited to hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Our policies expressly prohibit any form of harassment and/or discrimination, as stated above.
