Position: Senior Project Manager - ERP Project - Two-year project-based contract
Job Purpose: The Senior Project Manager (SPM) leads the implementation of the University's ERP project. The role is accountable for planning, coordinating, and delivering the ERP project within agreed timelines and scope. Reporting to the ERP steering committee and project sponsor, i.e. president, the SPM ensures project governance, change management, and stakeholder engagement.
The SPM acts as the central coordinator between functional and technical stakeholders, and external vendors, ensuring strategic alignment and standards compliance, and ensuring the project delivers measurable institutional value and goals.
Core Responsibilities:
Project Management and Execution:
- Lead ERP implementation from initiation to post-go-live
- Track progress and ensure delivery on time, scope, and budget
- Develop and manage project plans, timelines, and risk registers
- Identify risks and lead mitigation and quality control efforts
- Coordinate activities across HR, finance, faculty affairs, IT, including the Senior Director, Tech Solutions ERP, and auxiliary units
Change Management and Adoption of ERP project:
- Support change management in the ERP project
- Develop communication plans, stakeholder engagement, and training programs
Governance and Reporting:
- Executive Reporting: Provide structured updates, dashboards, and issue summaries to the ERP steering committee and project sponsor, i.e. president, in alignment with project phase reporting cycle
- Decision Escalation: Identify and escalate critical decisions, scope changes, or risks requiring steering committee action
- Project Governance: Ensure project decisions, risks, and changes are documented, tracked, and managed transparently
Stakeholder Engagement:
- Liaison: Act as the central point of contact between the AUC project teams and external partners or vendors throughout implementation
- Collaboration Facilitation: Lead workshops, gather business requirements, and ensure feedback loops are closed with clear actions
- Institutional Alignment: Ensure that project outcomes are in service of project priorities, such as administrative efficiency and stakeholder experience
Vendor and Partner Coordination:
- Implementation Oversight: Manage day-to-day activities of ERP implementation vendors and consultants to ensure timelines, deliverables, and quality standards are met
- Contract Execution: Monitor service levels, escalate delivery risks, and coordinate corrective actions as needed
- Project Integration: Ensure that third-party deliverables are tightly aligned with the ERP project plan
Qualifications:
Education and Experience:
- Bachelor's degree in information systems, computer science, business administration, or related field
- Master's degree is preferred
- A minimum of 15 years of project management experience, with at least five years in ERP implementations with strong track record of successful ERP implementation
- Experience in cloud-based ERP deployments and middleware integrations
Skills:
Technical Domain Expertise:
- ERP Implementation: Hands-on experience leading ERP rollouts, e.g., Oracle Fusion, SAP S/4HANA in a complex environment
- Project Management: Proficient in managing complex, cross-functional projects using methodologies like PMP, PRINCE2, and change management, Prosci or equivalent
Higher Education Experience, Preferred:
- Familiarity with university structures, governance, and academic or administrative systems
- Stakeholder Engagement: Strong ability to build consensus, lead workshops, and manage expectations across diverse groups
- Vendor Relationship Management: Skilled in managing third-party vendors, contracts, and deliverables
This position is open until filled.
Placement is based on the candidate's experience and skills. Only candidates who make it to the short list will be contacted.
The American University in Cairo is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities are encouraged to apply.
We thank all individuals who have expressed interest in working at The American University in Cairo.
