The Senior Property Administrator will provide advanced administrative, operational, and strategic support to ensure efficient property management, superior client servicing, and strict compliance with real estate regulations. This role serves as a key liaison between property owners, tenants, and the brokerage team, with added responsibility for mentoring junior staff, streamlining processes, and contributing to management decisions.
Key Responsibilities:
- Maintain and oversee accurate property listings, lease agreements, and all related documentation in company systems.
- Draft, review, and manage tenancy contracts, addendums, renewals, and ensure full compliance with RERA and other regulatory requirements.
- Coordinate property viewings, inspections, handovers, and move-in/move-out procedures, ensuring a seamless experience for tenants and owners.
- Manage communication and correspondence with landlords, tenants, developers, and government authorities.
- Supervise the timely collection and tracking of rent, deposits, service charges, and brokerage commissions.
- Prepare detailed reports on occupancy, leasing activities, property performance, and market trends for management review.
- Maintain comprehensive records of property ownership, permits, Ejari registrations, and compliance documentation.
- Liaise with maintenance vendors and service providers to ensure timely resolution of tenant and landlord requests.
- Support process improvement initiatives and assist in implementing best practices for operational efficiency.
- Mentor and guide junior property administration staff, ensuring high performance and adherence to company standards.
- Provide advanced administrative support including filing, scheduling, and managing client queries efficiently.
Qualifications & Skills:
- Bachelor's degree in Business Administration, Real Estate, or a related field.
- 4–7 years of experience in property administration, real estate brokerage, or property management.
- Deep knowledge of the Dubai real estate market, RERA regulations, and Ejari processes.
- Proficiency in real estate CRM/property listing portals (e.g., Property Finder, Bayut, Dubizzle).
- Strong organizational, analytical, and time management skills with exceptional attention to detail.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to handle multiple tasks, work under pressure, and meet strict deadlines.
- Customer-focused mindset with strong problem-solving abilities.
- Leadership and team management skills, with the ability to work independently when required.