Senior Relationship Officer - Aayan Banking (Emirati Talent)

Key Responsibilities:

• Deliver the budgeted volumes for deposits and sale of Investment Products.
• Increase the Private Banking portfolio by increasing deposits of existing customers and targeting of HNWI not Banking with us;
• Sell the various Islamic Investment Products that are offered by Aayan Unit/other Business Units,cross-sell other Dubai Islamic Bank Products and Services to Aayan Banking customers;
• Provide One Stop Banking Service to the customers of Aayan Banking ensuring timely and efficient execution of customers requests;
• Ensure adherence to Bank processes & policies and report deviation to immediate supervisor/manager;
• To ensure that there is no loss of customers from Aayan Banking due to unsatisfactory service on our part;
• To maintain regular contacts with sensitive Aayan Banking customers either through telephone calls or Personal visits and update the daily call report in CRM.
• All the above responsibilities includes but not limited to any additional/new tasks or responsibilities assigned by the line Manager

Education:

Minimum- Diploma or University Degree; Masters or Certification from an accredited University/Institute is preferred.

Work Experience:

At least 3-4 years experience of dealing with HNWI and managing a portfolio.