Job Description

Company Description SalexHub is a software company focused on building secure, explainable, and executable AI systems that support real-world decision-making and execution. Please, learn more about SalexHub online if interested.

Role Description The Senior Research Manager is a full-time, on-site role based in Dubai, United Arab Emirates. This role is responsible for leading end-to-end research initiatives that inform product strategy, customer experience, and market positioning for the SalexHub platform. Day-to-day tasks include designing research frameworks, managing data collection, and conducting in-depth market and user research. The Senior Research Manager will analyze complex data sets, generate insights, and create clear reports and presentations for product, engineering, and leadership teams. In addition, this role will mentor junior researchers, collaborate with cross-functional stakeholders, and ensure that research standards, methodologies, and documentation are consistent, ethical, and aligned with business goals.

Qualifications

Candidates should possess strong Analytical Skills and Research capabilities to design studies, interpret complex data, and translate findings into actionable recommendations.
Candidates should possess Market Research experience to evaluate customer needs, competitive landscapes, and industry trends that inform product and business decisions.
Candidates should possess Communication skills to present insights clearly, collaborate with cross-functional teams, and engage stakeholders at multiple levels.
Candidates should possess Questionnaire Design expertise to create effective surveys and research instruments that capture reliable and relevant data.
Demonstrated experience in leading research projects or teams, preferably in a technology, AI, or SaaS environment.
Proficiency with quantitative and qualitative research methods and tools (e.g., survey platforms, statistical analysis software, interview and usability research techniques).
Ability to work on-site in Dubai, United Arab Emirates, and collaborate in a fast-paced, iterative product development environment.
Advanced degree in a relevant field (e.g., Marketing Research, Statistics, Psychology, Business, Data Science, or related discipline) is preferred.