About the Role - A relationship-focused and results-driven individual who can manage high-value accounts, strategize for growth, and maintain strong client satisfaction.
Responsibilities -
- Serve as the main point of contact for high-profile clients, addressing their needs and aligning solutions.
- Develop account plans and execute strategies to achieve revenue growth within assigned accounts.
- Conduct regular check-ins with clients to assess satisfaction, address issues, and provide solutions.
- Identify upsell and cross-sell opportunities to maximize account value.
- Collaborate with sales, product, and customer success teams to ensure client needs are met
Qualifications - Education details
Required Skills:
- Experience managing accounts in industries like Data Centers, professional services Managed services Cyber security IaaS And PaaS
- 5-7 years in account management or client relations, with a focus on senior or high-stakes accounts.
- Account Management Expertise: Proven ability to manage complex client relationships and drive account growth.
- Sales Acumen: Ability to understand client needs and align them with company solutions, while identifying upsell opportunities.
- Negotiation and Conflict Resolution: Skilled in negotiating contract terms and resolving client concerns.
- Strategic Thinking: Experience developing long-term account strategies that align with client goals and drive mutual success.
- Communication and Collaboration: Strong interpersonal skills for engaging with clients
