Provide support and guidance to the sales team in all aspects of sales operations, including quoting, proposal creation, order management, and contract administration
Manage and maintain CRM system data, ensuring accuracy and completeness
Analyze sales data and metrics to identify trends, opportunities, and areas for improvement
Collaborate with cross-functional teams, including finance, marketing, and operations, to ensure alignment and efficiency in sales processes
Develop and implement sales policies, procedures, and guidelines to improve sales productivity and effectiveness
Create and deliver sales performance reports and dashboards to provide insights and support decision-making
Assist in developing and managing sales incentive programs to motivate and reward the sales team
Support the sales team in lead generation and qualification activities
Provide training and onboarding to new sales team members on sales processes and systems
Stay updated on industry trends and best practices in sales operations and recommend improvements accordingly
Requirements
Bachelor's degree in Business Administration, Marketing, or a related field
Minimum of 5 years of experience in sales operations or a related field
Strong analytical and problem-solving skills with the ability to work with large sets of data
Proficiency in CRM systems and sales reporting tools
Strong attention to detail and excellent organizational skills
Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams
Ability to multitask and prioritize effectively in a fast-paced environment
Experience in the technology industry is preferred
