Senior Service Engineer

providence india

Hyderabad, India

7-10 Years

Save

Posted 2 days ago
Be among the first 10 applicants

Early Applicant

Job Description

Organization Background

The Cloud Engineering and Ops team drives cloud migrations, engineering and OnPrem hosting, compute, storage data protection, data engineering for the Technology, Engineering & Operations organization. We support OnPrem and Azure cloud infra running Windows, Linux VM's and SQL or Oracle databases.

What will you be responsible for

Lead end-to-end ownership of MEMCM Server Patching across enterprise environments, ensuring compliance with organizational SLAs and security standards
Act as primary escalation point for technical and process escalations, driving resolution with minimal supervision
Perform deep-dive troubleshooting and root cause analysis (RCA) for Major Incidents and recurring patch failures; implement preventive measures
Design and optimize patch deployment strategies, collections, and Configuration Items in MEMCM
Drive vulnerability remediation programs leveraging Rapid7 and integrate findings into patching and remediation workflows
Collaborate with Cyber Security, Infrastructure, and Application teams to ensure risk-based patch prioritization and compliance
Lead automation and process improvements in patching, reporting, and remediation
Ensure post-patching validation, monitoring, and compliance reporting through dashboards and enterprise tools
Mentor junior engineers and guide L1/L2 teams on troubleshooting, best practices, and process adherence

What would your day look like

Lead and oversee enterprise-wide Windows and Third-Party patch deployments using MEMCM
Drive complex troubleshooting scenarios related to patch failures, compliance issues, and infrastructure challenges
Architect and implement modern patching solutions (e.g., Azure Update Manager, Azure Arc, hybrid cloud patching models)
Perform advanced RCA and problem management, ensuring long-term fixes and knowledge documentation
Define and execute Get Current / Stay Current strategies for patch compliance across environments
Develop and maintain automation scripts (PowerShell/Python) to improve efficiency and reduce manual intervention
Collaborate with cross-functional teams in global delivery models and Agile/feature crew setup
Analyze vulnerability data and lead large-scale remediation efforts with measurable outcomes
Contribute to process governance, standards, and innovation initiatives in patching and vulnerability management

Who are we looking for

7–10 years of experience in enterprise patching, vulnerability management, and infrastructure operations
Strong hands-on experience with MEMCM (latest branches) and deep understanding of its architecture, components, and workflows
Proven experience in designing and optimizing patch management solutions in large-scale environments
Strong expertise in Vulnerability Management lifecycle, including integration with tools like Rapid7
Hands-on experience in Application Deployment, Patch Management, Task Sequencing, and Software Distribution
Strong troubleshooting skills across Windows Server environments, MEMCM infrastructure, and related topologies
Experience with Cloud technologies (Azure, AUM, Azure Arc) and hybrid infrastructure
Strong scripting expertise (PowerShell/Python) for automation and remediation
Ability to work in ambiguous, fast-paced environments with global stakeholders
Experience in Agile/feature crew models and driving cross-team collaboration
Demonstrated ability to lead initiatives, mentor teams, and drive continuous improvement

More Info

Job Type:

Permanent Job

Industry:

Other

Function:

Cloud Engineering And Operations

Employment Type:

Full time

About Company

providence indiaJob Source: www.linkedin.com

Job ID: 149191247

Jobs by Skill - IT

Jobs by Skill - Non IT

International Jobs

Last Updated: 15-06-2026 05:17:33 PM

Homejobs in Hyderabad / Secunderabad, TelanganaSenior Service Engineer

Similar Jobs

AI/ML Engineer (Python + CrewAI)- Senior Consultant, Data & Insights- Sales & Service- Customer

Deloitte

6-10 yrs

Hyderabad, India

Skills:

Ml, Apis, PostgreSQL, FastAPI, Python, CrewAI, multi-agent frameworks, fine-tuning, Langchain, RAG systems, LLMs, Vector databases, agent orchestration patterns, Ai, cloud-based AI services, Anthropic, data processing libraries, prompt engineering, Google AI services, data modeling for AI workloads, asyncio, OpenAI, LlamaIndex