Responsibilities
- Ensure that all assigned production staff carry out their duties in a set time frame in order to maintain continuity of work flow and to prevent any subsequent delays in operations. Shares responsibility with ESC and deputes in his absence for compliance of all policies/ procedures/ rules/ regulations of the kitchen.
- Supervise staff in the implementation process in their section, report any non-conformance. Propose solutions if it cannot be corrected immediately. Ensure that Sous chefs and Junior staff follow all developed specifications in terms of portion size, quantity and quality
- Check and ensure that the dishing is correct in weight, presentation and items are prepared as per airline specifications, and food products are colour coded with dates
- Manages production, processes and schedules in assigned areas in accordance to policies, regulations, specifications, recipes and requirements applying effective controls.
- While handling daily operational activities find solution to problems and take corrective action before they occur and ensure that the Executive Sous Chefs are kept informed about the daily production, problems encountered and actions taken.
- Manage material, staff and equipment in most effective manner to ensure on time high quality deliveries in strict adherence to all the laid down procedures.
- Manage any issues, focussing on products, equipment, labour topics and material management, coach team on proactive attempt at solutions.
- Conduct daily tasting panels, checks, cascades, briefings and reports as and when applicable in an organized and responsible manner
- Strictly implement procedures to ensure recipe compliance at all times while actively promoting innovative ideas for cost-reduction without compromising on quality.
- Address customer expectations and issues effectively and suggests long-term solutions to any anomalies or improvement ideas reported or observed.
- Prepare, update and maintain production sheets including separate breakdowns for EK and other airlines for the production and assembly staff.
- Understands the lean manufacturing standards established by EKFC and support the efforts on the shift to deploy and maintain the best practices that will reduce or eliminate the 7 areas of waste in operations.
Qualifications
Education Qualification:
- Hotel Management or Culinary degree
Must Have
Work Experience:
- Minimum of 6 years experience in the culinary field
Preferred
- Knowledge and experience of food products and processes in a facility with extensive in-house production.
- Excellent knowledge and understanding of all aspects of cooking in various cuisines
- Experience in creating recipes, menu development and costing
- Demonstrated leadership skills to efficiently manage a large multi-national workforce
- Hotel Catering equivalent in 5 star facility with an excellent knowledge in all aspects of cooking and different cuisines
- Previous experience in high volume a la carte and / or banqueting in a large kitchen team preferential
Skills
- Ability to provide feedback and coaching
- Ability to develop himself / herself in the current role and beyond
- Willingness to take on responsibility
- Effective delegation skills
- Problem solving and decision making ability in real time, creative and out of box thinking
- Strong organizational skills, effective Training and communication skills
About Us
EKFC ( https://www.emiratesflightcatering.com/about-us/):
Build Your Future With Us
At Emirates Flight Catering (EKFC), our people are at the heart of everything we do. As one of the world's largest catering and hospitality services providers, we deliver excellence at scale—supporting airlines, hospitality brands, and global events every day. Our success is driven by the passion, professionalism, and commitment of our teams.
Why Work With Us
At EKFC, your role matters. Whether you work in operations, engineering, corporate services, or support functions, you contribute to delivering safe, reliable, and high‑quality services every single day.
You'll Be Part Of
- A globally recognised organisation within the Emirates Group ecosystem
- A diverse, multicultural workforce united by shared standards and values
- A fast‑paced, operational environment where responsibility and professionalism matter
- A workplace that values integrity, accountability, and continuous improvement
Life at EKFC
What You Can Expect
- Collaborative and approachable leadership
- A diverse, multicultural team
- Open communication and transparency
Rewards & Benefits
We offer a competitive benefits package designed to support your well-being:
- Competitive salary and benefits
- Two duty meals provided at EKFC
- Health and wellness coverage
- Paid time off and public holidays
- Performance‑based annual bonus and salary review opportunities, subject to eligibility and company policy
- Recognition for achievements and commitment, including monetary NAJM Awards (Appreciation, Bronze, Silver & Gold levels)
- Learning and development support
- Team events and engagement activities
(Benefits may vary by role and location.)
Our Recruitment Journey
Our recruitment process is designed to be transparent and respectful:
- Application review
- Initial interview or assessment
- Technical Interview & Case Study presentation
- Background Check
- Employment Contract
We aim to keep candidates informed every step of the way.
(The recruitment and interview process may vary depending on the role.) 
