Job Summary
We are seeking a highly motivated and experienced
Senior Specialist - Sales Trainer to design, deliver, and continuously enhance sales training programs across our sales organization. The ideal candidate must have a minimum of
3 years of hands-on experience as a Sales Trainer within the FinTech industry, with a strong understanding of digital payments, financial services, merchant acquisition, and sales performance development.
The role will be responsible for equipping sales teams with the knowledge, skills, and tools required to achieve business objectives and drive revenue growth.
Key Responsibilities
- Design, develop, and facilitate engaging sales training programs for new hires and existing sales employees.
- Deliver product, sales process, system, and soft-skills training sessions.
- Create and maintain training materials, presentations, assessments, and learning resources.
- Conduct onboarding programs for new sales team members.
- Partner with Sales Managers to identify performance gaps and training needs.
- Develop targeted coaching plans to improve individual and team performance.
- Support the implementation of sales methodologies, best practices, and customer engagement techniques.
- Conduct field coaching sessions and provide actionable feedback.
- Ensure sales teams maintain up-to-date knowledge of FinTech products, payment solutions, market trends, and competitors.
- Collaborate with Product, Marketing, and Business teams to incorporate new product launches and updates into training programs.
- Monitor and evaluate training effectiveness through assessments, observations, KPIs, and performance metrics.
- Analyze training outcomes and provide recommendations for continuous improvement.
- Prepare regular training reports and dashboards for management review.
- Work closely with Sales Leadership, HR, Product, and Operations teams to ensure alignment between training initiatives and business goals.
- Support organizational learning and development initiatives as needed.
Qualifications & Requirements
- Bachelor's degree in Business Administration, Human Resources, Marketing, or a related field.
- Minimum 3 years of experience as a Sales Trainer within the FinTech industry (Mandatory).
- Proven experience delivering training to field sales teams, telesales teams, and account management teams.
- Experience in digital payments, financial services, merchant acquiring, wallets, POS solutions, or related FinTech products is highly preferred.
- Strong understanding of sales methodologies and training techniques.
- Experience creating training content and learning materials.
- Proficiency in Microsoft PowerPoint, Excel, and Learning Management Systems (LMS).
- Knowledge of adult learning principles and instructional design.
