Responsible to perform scheduled maintenance tasks on elevators, escalators, and other vertical transport systems to ensure they are in optimal working condition.
Conduct thorough inspections of elevator systems, identify faults, wear and tear, and provide solutions for improvements.
Perform necessary repairs, replacements, or modifications to restore equipment or systems to optimal operating condition.
Trouble shooting of Elevators and Escalators in major brands such as Kone, Schindler, TKE and Otis.
Manage third-Party Inspections, assistance and suggests rectification.
Provide excellent customer service, including responding to client queries and informing them of maintenance progress or system status.
Maintain accurate and detailed records of service activities, repairs, and inspections. Complete necessary reports and communicate progress to relevant teams.
Work closely with other technicians and departments to ensure effective maintenance planning and response to any issues.
Ensure reports include photos, serial numbers, readings, and customer signatures.
Provide preventative maintenance services as needed during callback visits to prevent future issues.
Explore opportunities of repair works during maintenance, there by generating repair/modification leads and follow up with the Sales Team for quote submission.
Be accessible for on-call duty, which may include responding to service requests during evenings, nights, weekends, and holidays.
Support Supervisors and Engineers to achieve the common goals.
Ensure that all work meets local elevator safety codes and industry regulations
