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  • Posted 7 days ago
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Early Applicant

Job Description

  • Bachelors degree with minimum 5 years of experience in Service Desk role supporting ICT Customers
  • Good Knowledge of ICT services like cloud( VMware and Open stack) security solutions, data center, IOT etc
  • Experience in ITSM tools like ManageEngine and HPSM
  • Good understanding of ITIL for service management
  • Ability to work in shifts 24x7 and over weekends
  • ITIL V4 certification .
  • Microsoft / Oracle / VMWare certification is added value
  • Good Communication Skills
  • Good Microsoft Excel and PowerPoint report skills

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About Company

Job ID: 135016933