Service
Engineer
We are seeking a Service Engineer to join our team. This role provides technical expertise and support to customers and the Lion sales team, ensuring high-quality service for our products.
The Service Engineer will work both on-site at customer locations and remotely, supporting salesrepresentatives on technical calls when required. Frequent travel may be necessary to meet customer needs.
Key Responsibilities
Service & Support
- Provide on-site field operations support and commissioning in accordance with customer contracts or Service Level Agreements (SLA).
- Conduct troubleshooting, repairs, and servicing of machinery, hardware, and software at customer premises to ensure the highest standards.
- Perform pre-delivery inspections and set up new machines prior to installation.
- Write detailed technical reports on service activities and communicate findings to relevant departments.
- Report and escalate any observed incidents or irregularities through the proper operational channels.
- Adhere to installation guidelines and industry best practices to ensure high-quality field operations.
- Conduct technical training sessions for team members and customers when needed.
- Assist customers with after-sales support and spare parts replacement.
Qualifications & Skills
- Bachelor's degree in Engineering (Mechanical, Electrical, or related field) or equivalent experience.
- Experience in technical service, commissioning, troubleshooting, or maintenance.
- Strong understanding of mechanical, electrical, and software-based systems.
- Excellent problem-solving skills and ability to diagnose and resolve technical issues efficiently.
- Strong report writing and communication skills.
- Ability to work both independently and as part of a team.
- Flexibility to travel frequently for on-site support.
- Fluent in Dutch and English (both written and spoken).
What We Offer
- A friendly, cooperative, and motivating company culture where teamwork is key.
- An inspiring workspace, including an air hockey table for fun and relaxation.
- A market-conform salary between €2.800,- and 3.800,-, depending on the experience. Salaries come with additional benefits and extras.
- Opportunities for growth, training, and professional development.
- A flexible hybrid work environment with opportunities for travel.
About Working At Lion
At Lion Marine Group, we foster a friendly, cooperative, and motivating work environment where teamwork and innovation thrive. We believe in creating an inspiring workspace where employees feel valued and supported.
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