Job Purpose
Support the Service and Bodyshop departments with day-to-day financial and administrative activities, including invoicing, billing, payment follow-up, insurance documentation, and maintaining accurate financial records. The role will ensure that service transactions are properly documented and processed in a timely manner while supporting the team with accurate reporting and coordination.
Key Responsibilities
- Prepare and process service and bodyshop invoices accurately and on time.
- Review repair orders and supporting documents to ensure all required charges are properly captured before invoicing.
- Assist in processing customer, insurance, and warranty-related invoices.
- Follow up on outstanding invoices and coordinate with relevant internal teams regarding payment status.
- Support the preparation and submission of insurance claims and billing documents.
- Maintain accurate records of invoices, payments, credit notes, and related documentation.
- Assist with reconciling service transactions and identifying any discrepancies.
- Coordinate with Service Advisors, Bodyshop teams, Finance, and Insurance companies to resolve billing-related issues.
- Ensure that completed repair orders are properly closed and financially processed.
- Prepare basic reports related to invoicing, collections, and outstanding balances.
- Support the Finance team with data entry and other administrative tasks as required.
- Ensure all financial documents are properly maintained and filed.
- Follow company policies and procedures related to billing, payments, and financial controls.
Requirements
- Diploma or Bachelor's degree in Finance, Accounting, Business Administration, or a related field.
- 0 – 2 years of experience in finance administration, billing, accounts receivable, or a similar role.
- Previous experience in automotive, service, bodyshop, or insurance is an advantage.
- Basic understanding of invoicing, billing, and payment processes.
- Good knowledge of Microsoft Excel and MS Office.
- Good attention to detail and accuracy.
- Good communication and coordination skills.
- Ability to organize and prioritize multiple tasks.
- Good English communication skills.
