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ssc hr solutions

ServiceNow Architect - ITSM Pro

ssc hr solutions
Egypt
10-12 Years
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  • Posted 7 months ago
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Job Description

  • Design and implement ServiceNow ITSM solutions to meet business needs
  • Provide technical leadership and strategic recommendations on best practices
  • Collaborate with stakeholders to gather requirements and translate them into technical solutions
  • Develop workflows, integrations, and automation within the ServiceNow platform
  • Ensure system performance, scalability, and security
  • Lead ServiceNow upgrades and new feature implementations
  • Create and maintain technical documentation, including architecture diagrams and process flows
  • Guide and mentor junior developers and team members
  • Work closely with clients and technical teams to ensure successful deployment
  • Stay updated on industry trends and ServiceNow advancements

Requirements

  • 5+ years of hands-on experience with ServiceNow ITSM
  • 10+ years of IT experience with senior-level roles
  • Deep knowledge of ServiceNow ITSM modules
  • Experience in ServiceNow architecture and implementation
  • Strong understanding of ITIL processes
  • Expertise in workflow automation and integrations
  • ServiceNow certifications (CSA, CIS-ITSM and ITSM Pro, CAD preferred)
  • Excellent problem-solving and communication skills
  • Ability to work in enterprise environments with multiple integration points

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
It Service Management
Employment Type:
Full time

About Company

ssc hr solutions

Job ID: 126324687

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Last Updated: 14-05-2026 07:32:05 PM
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