ServiceNow Project Manager

We are looking for an experienced ServiceNow project manager to lead and deliver ServiceNow implementation programmes across Saudi Arabia. The ideal candidate will be fluent in Arabic and bring strong leadership capability, ensuring projects are completed on time, within scope, and to the highest quality standards.

Key Responsibilities:

Lead end-to-end ServiceNow implementation projects from planning through to delivery

Act as the primary point of contact for clients, stakeholders, and internal teams

Manage project scope, timelines, budgets, risks, and resources

Ensure effective communication and coordination across project teams, clients, and third-party vendors

Monitor project progress and produce regular status reports for management and clients

Drive process improvements and apply best practices in ServiceNow project management

Deliver workshops, meetings, and training sessions in Arabic when required

Requirements:

Proven experience managing ServiceNow projects or similar IT service management initiatives

Strong understanding of the ServiceNow platform and its modules

Excellent project management skills across Agile and Waterfall

Fluent Arabic communication along with strong English skills

PMP, Prince2, or similar certification is an advantage

Strong problem-solving, analytical, and stakeholder management skills

Ability to work independently and within a multicultural environment

Benefits:

Competitive salary and performance bonuses

Health insurance and additional benefits, including visa sponsorship and relocation package

Opportunities for professional development and support with ServiceNow certifications