ServiceNow Solution Architect

Avensys is a reputed global IT professional services company headquartered in Singapore. Our service spectrum includes enterprise solution consulting, business intelligence, business process automation and managed services. Given our decade of success we have evolved to become one of the top trusted providers in Singapore and service a client base across banking and financial services, insurance, information technology, healthcare, retail and supply chain.

We are seeking a seasoned ServiceNow Solution Architect with comprehensive knowledge and hands-on experience across multiple ServiceNow modules, including IT Operations Management (ITOM), Hardware Asset Management (HAM), Software Asset Management (SAM), and IT Service Management (ITSM). The ideal candidate will be responsible for designing scalable and efficient solutions, translating business requirements into architecture blueprints, and ensuring seamless integration across ServiceNow applications.

Key Responsibilities:

• Lead architecture and design for ServiceNow solutions encompassing ITOM, HAM, SAM, and ITSM modules.
• Develop and maintain high-level technical designs, solution blueprints, and integration strategies.
• Collaborate closely with business stakeholders, project managers, and technical teams to ensure alignment of solution architecture with business goals.
• Provide guidance on best practices, platform capabilities, and governance standards across multiple modules.
• Oversee the configuration and customization approach for complex workflows, data models, and integrations.
• Facilitate technical workshops, solution reviews, and design presentations with clients and internal teams.
• Ensure consistency and compliance with ITIL frameworks and industry standards.
• Mentor technical teams and support the delivery of high-quality solutions.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related discipline.
• 7+ years of experience in ServiceNow architecture and implementation roles.
• Deep knowledge and hands-on experience with ServiceNow modules: ITOM, HAM, SAM, and ITSM.
• Proven ability to design and implement complex ServiceNow solutions in enterprise environments.
• Strong understanding of ITIL processes and IT asset management frameworks.
• ServiceNow certifications such as CIS-ITOM, CIS-HAM, CIS-SAM, and Certified System Administrator preferred.
• Excellent communication, leadership, and stakeholder management skills.
• Experience with integrations, API design, and enterprise architecture frameworks (e.g., TOGAF) is a plus.

WHAT'S ON OFFER:

You will be remunerated with an excellent base salary and entitled to attractive company benefits. Additionally, you will get the opportunity to enjoy a fun and collaborative work environment, alongside a strong career progression.

To submit your application, please apply online or email your UPDATED CV in Microsoft Word format to [Confidential Information] Your interest will be treated with strict confidentiality.

CONSULTANT DETAILS:

Consultant Name : Neelu Sharma

AvensysConsultingPteLtd

Privacy Statement: Data collected will be used for recruitment purposes only. Personal data provided will be used strictly in accordance with the relevant data protection law and Avensys privacy policy.