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Salam

Shared Services Excellence Specialist

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Job Description

Job summary:

To support the execution of strategic initiatives by monitoring progress, preparing reports, and maintaining KPIs. The role ensures alignment with sector objectives through data analysis, cross-functional coordination, and administrative support.

Responsibilities:

  • Follow up on the execution of strategic initiatives and projects, providing regular progress reports (budgets, issues, risks, etc.).
  • Assist in preparing schedules and plans to monitor administrative and operational support requirements.
  • Collect and organize data, key performance indicators (KPIs), trends, and forecasts, and share them with the direct manager.
  • Contribute to preparing meeting agendas, recording minutes, and maintaining related documentation in the department database.
  • Prepare periodic reports (weekly, monthly, or quarterly) on KPIs and circulate them to the sector head.
  • Coordinate with colleagues across different functions to support joint projects and ensure alignment with sector objectives.
  • Assist in monitoring operational risks and escalate alerts to management in case of delays or challenges.
  • Contribute to updating and improving departmental procedures and policies related to administrative and strategic support.
  • Provide requested analyses and reports to support decision-making and ensure business continuity.

Qualifications:

  • Bachelor's degree in business administration or a related field.
  • Minimum 2 years of experience in a relevant role.

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About Company

Job ID: 135823703