Key Responsibilities
Retail Sales & Customer Experience
- Attend to walk-in customers and deliver a warm, professional, and consultative sales experience
- Understand customer needs and recommend suitable bathroom and kitchen solutions
- Maintain high standards of service quality and customer satisfaction
Product & Brand Representation
- Develop strong knowledge of company product ranges, features, and brand positioning
- Communicate product benefits confidently, including design, functionality, and quality
- Uphold brand storytelling standards in all customer interactions
Showroom Operations & Visual Standards
- Support daily showroom operations, ensuring cleanliness, organization, and readiness for customers
- Ensure product displays, pricing, and visual merchandising meet company standards
- Assist in maintaining accurate stock levels and replenishment coordination
Sales Administration & Follow-up
- Support basic sales administration including quotations, order coordination, and documentation
- Follow up on customer enquiries to support sales closure and conversion
- Ensure accurate data entry into sales systems (e.g., SAP / C4C where applicable)
Support Retail Marketing & In-Store Activation
- Support retail promotions, campaigns, and showroom events
- Assist in driving participation in consumer initiatives (e.g. workshops, launches, promotions)
- Contribute to increasing showroom traffic and engagement
Cross-Functional Collaboration, Online-to-Offline (O2O) & In-Store Activation
- Work closely with Marketing and eCommerce teams to support O2O initiatives and end-to-end customer journey integration
- Assist in the conversion of digital leads (e.g. website, social, campaigns) into showroom consultations and sales
- Ensure seamless handover and follow-through of online enquiries to in-store engagement and purchase
- Support execution of marketing campaigns, retail promotions, launches, and in-store activations in alignment with brand and commercial objectives
- Contribute actively during showroom events (e.g. product launches, workshops, designer-led sessions) to drive customer engagement and sales conversion
- Provide feedback on customer behaviour, campaign effectiveness, and product interest to support continuous optimisation across channels
- Support creation of a consistent and premium brand experience across both online and offline touchpoints
Requirements
- Diploma in Business, Marketing, Interior Design, or related field with 1-5 years of retail or customer-facing sales experience (premium/luxury preferred)
- Candidates with stronger experience and proven sales track record may be considered for Senior Retail Sales Executive
- Strong interpersonal and communication skills
- Passion for design, interiors, or premium lifestyle products
- Familiarity with CRM systems SAP C4C (Cloud for Customer) experience is a plus
- Willing to work on weekends.
- Basic + $450 fixed allowance + AWS + Performance bonus
JOBID: JOB-00914
Please send your updated CV to [Confidential Information]
All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.
We regret that only shortlisted candidates will be notified.
EA Personnel: Cha Zi Jing Josie
EA Registration No.: R24124843
People Profilers Pte Ltd
EA Licence Number: 02C4944
Tel: 6950 9756
