Showroom Sales Specialist

Company Description ēlancē is a design-led furniture brand focused on high-quality, minimal furnishings that redefine how people connect with their spaces. Inspired by a passion for exquisite design and personalization, the company transforms ordinary interiors into distinctive, curated experiences. Each collection and bespoke design service is crafted to reflect individual personalities, styles, and stories. ēlancē is committed to quality, sustainability, and customer satisfaction, supported by a team of dedicated professionals and a strong network of design partners. Team members join a creative environment where functionality and aesthetics are combined to shape unique, modern living spaces.

Role Description The Showroom Sales Specialist is a full-time, on-site role based in Dubai, United Arab Emirates. This position is responsible for welcoming and engaging visitors in the showroom, understanding their needs, and offering tailored product recommendations that align with ēlancēs design ethos. Day-to-day tasks include presenting furniture collections, explaining materials and design features, preparing quotes, and closing sales while maintaining accurate records in the sales system. The role also involves handling customer inquiries, coordinating follow-ups, supporting interior design consultations, and ensuring that showroom displays are well-organized, clean, and visually appealing. The specialist collaborates closely with the design and operations teams to support smooth order processing, delivery coordination, and an exceptional end-to-end customer experience.

Qualifications

• Experience working in showrooms or retail environments, with strong familiarity in managing showroom displays and customer flow.
• Excellent communication and interpersonal skills, with the ability to actively listen, present ideas clearly, and build rapport with diverse customers.
• Proven customer service skills, including handling inquiries, resolving concerns, and maintaining a positive, professional demeanor.
• Demonstrated sales skills, including needs assessment, product recommendation, negotiation, and closing sales to meet or exceed targets.
• Interest or background in interior design, with the ability to advise on layouts, styles, and product combinations that enhance spaces.
• Strong organizational skills, attention to detail, and comfort working with point-of-sale systems or CRM tools.
• Ability to work on-site in Dubai, United Arab Emirates, including weekends or peak retail hours as required.
• Previous experience in furniture, luxury retail, or design-focused environments is an advantage.
• Diploma or degree in business, design, marketing, or a related field is preferred but not mandatory.