Site Reliability Engineer - Lead

About the job

About Company:

GSPANN is a US California Bay Area-based consulting services provider focused on implementations in Enterprise Content Management, Business Intelligence & Mobile Solution initiatives. More than 90% of our current clientele are FORTUNE 1000 organizations. We specialize in strategy, architecture, delivery, and support of solutions in the ECM, BI, and Mobility space

Job Position: Technical Lead - SRE

Experience Required: 6+ Years

Location: Hyderabad

Technical Skill Requirements

• GCP Cloud, OpenShift, Splunk/Dynatrace, Git/Github, Gitlab, Unix/Linux, Shell Scripting, Python, Java, SQL/ MySQL, MongoDB

Role and Responsibilities

• Proactively identify the issues ,resolve and communicate the progress timely in a professional manner.
• Perform pattern identification towards assessing overall impact of an issue and help towards RCA
• Monitor the jobs, analyse and work with different teams in case of any failures.
• Incident, Operational, Change management
• Streamline operations tasks through automations
• Review all tasks on periodic basis and automate repetitive tasks
• Enhance operational reliability and scalability of existing tasks.
• Support planned changes with deployment, post deployment monitoring and create new dashboards or alerts as needed to monitor new changes in system
• Document your work to share the knowledge among the teams.
• Collaborate with other technical teams for implementation and improvement tasks.

Required Skills

• A total of 5+years of rich production support/ SRE experience
• Should be open for the Night shift on rotation basis 24/7
• Experience in Splunk/Dynatrace
• Technical documentation experience
• Good to have knowledge on Google Cloud, OpenShift, microservices, scripting languages(python, shell scripting etc)
• Experience in handling & working with cross functional teams
• Ability to communicate courteously and effectively with customers, & third party vendors.
• Knowledge on service now, Jira & other monitoring tools is considered an advantage.
• Good to have knowledge in Java, Springboot framework
• Good analytical, debugging & triage skills
• Good Communication & Professional skills
• SRE, ITIL, MongoDB knowledge will be added advantage

Why choose GSPANN

We GSPANNians are at the heart of the technology that we pioneer. We do not service our customers, we co-create.

With the passion to explore solutions to the most challenging business problems, we support and mentor the technologist in everyone who is a part of our team. This translates into innovations that are path-breaking and inspirational for the marquee clients, we co-create a digital future with.

GSPANN is a work environment where you are constantly encouraged to sharpen your abilities and shape your growth path, We support you to become the best version of yourself by feeding your curiosity, providing a nurturing environment, and giving ample opportunities to take ownership, experiment, learn and succeed.

We're a close-knit family of more than 1400 people that supports one another and celebrates successes, big or small. We work together, socialize together, and actively serve the communities we live in.

We invite you to carry forward the baton of innovation in technology with us.

At GSPANN, we do not service. We Co-create.

Discover your inner technologist - Explore and expand the boundaries of tech innovation without the fear of failure.

Accelerate your learning - Shape your career while scripting the future of tech. Seize the ample learning opportunities to grow at a rapid pace

Feel included - At GSPANN, everyone is welcome. Age, gender, culture, and nationality do not matter here, what matters is YOU

Inspire and Be Inspired - When you work with the experts, you raise your game. At GSPANN, you're in the company of marquee clients and extremely talented colleagues

Enjoy Life - We love to celebrate milestones and victories, big or small. Ever so often, we come together as one large GSPANN family

Give Back - Together, we serve communities. We take steps, small and large so we can do good for the environment, weaving in sustainability and social change in our endeavors

We invite you to carry forward the baton of innovation in technology with us.