Job Description
Job Description
JOB CONTEXTThe Quality officer is positioned in the Quality department reporting to the Quality Manager. The level of the role relates to place in the organisation and scope (being more administrative and working along protocols up to being the delegate for the Quality manager with significant seniority in specific Quality areas). The officer is an expert in Quality Management and Feed/Food Safety & Quality with good communication and training skills. KEY ACCOUNTABILITIESThe activities below are done autonomously or under close supervision of the quality manager (being the line manager) depending on the seniority of the position. The Quality manager is accountable.Quality Management oEnsure up to date quality management system (procedures and instructions) in line with Nutrace, relevant legislations, (certification) norms and/or customer demands.oPrepare yearly management review.oMaintain incident/crisis contact list. oMonitor status of quality plan, recommend actions when lagging and ensure follow up.oProvide training and education to employees on food and feed safety practices, including Good Manufacturing Practices (GMPs), Hazard Analysis and Critical Control Points (HACCP), and other relevant food safety programs.oKey user for one or more IT solutions used to manage the quality processes.oParticipate in HACCP team.oDepute for Quality ManagerQuality Performance oPerform ingredient and supplier assessments and keep corresponding documentation up to date.oPerform self-assessments to identify gaps with NBSF, Nutrace, Certification schemes and customer requirements and support closure of gaps. oExecute and/or coordinate internal and/or external audits and initiate and monitor progress of corrective actions in case of deviations. oPerform hygiene rounds and work with production on hygiene, QC controls and 5S.oPrepare quality performance reports, analyse results and advice on follow up.oPrepare and support customer, GIA, Nutrace and customer audits, and follow up of non-conformities and recommendations.oAssist with the development and implementation of sampling plans and analytical methods to ensure that products and raw materials are sampled and analyzed appropriately. oLead or support T&T tests and dummy recallsoTake admin role in case of incidents and crisis.oInvestigate customer complaints and quality issues, working closely with other departments to identify root causes and implement corrective actions. oParticipate in improvement projects.Quality Control and analytical servicesoDefine the monitoring plans for incoming and manufactured goods and ensure correct execution. Support operations in in-process controls, in accordance with the organization guidelines and relevant standards and schemes. oAnalyze QC and Quality data to identify trends and risks and develop and implement corrective and preventive actions as necessary.oAssure all analytical services are provided in time and with the required quality. Regulatory Affairs and Product Registrations (when in scope)oSupport in maintenance of permits from the local authorities.oSupport in development of product registration dossier (as producing OpCo or as selling OpCo – gathering all information, checking correctness.oEnsure changes in regulation are reviewed and necessary actions are taken. oSupport or lead preparation and execution of inspections from authorities.
