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Job Description

Job Description

EPIC Ambulatory & My Chart Job Responsibilities

  • System Build & Configuration: Customizing Epic modules, designing Smart Sets, and building clinical workflows.
  • Workflow Analysis: Meeting with clinicians and leadership to identify bottlenecks and close workflow gaps.
  • Troubleshooting & Maintenance & On call support: Investigating software issues, applying system updates, and providing tier-2 or tier-3 end-user support.
  • Testing: Creating test scripts and running unit testing prior to go-lives and version upgrades.
  • Training Support: Working alongside clinical educators to ensure documentation standards and proper software use.

Common Qualifications & Requirements

  • Certifications: Active EpicCare Ambulatory certification is usually required, with specialties like MyChart requested.
  • Background: Typically requires a minimum of 6-8 years of Epic implementation or support experience, with a strong understanding of clinical environments.

Qualifications

BE

Range Of Year Experience-Min Year

2

Range Of Year Experience-Max Year

3

More Info

Key Skills

Training support

Epic Ambulatory

Tier-2 or tier-3 end-user support

System updates

EpicCare Ambulatory certification

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