At U.S. Bancorp India, we're on a journey to do our best. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bancorp India gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
Key Responsibilities
Engineering Leadership & Team Management
- Lead and manage Salesforce engineering teams (developers, administrators, and integration engineers)
- Foster a high-performance, collaborative culture focused on accountability and continuous improvement
- Provide coaching, mentoring, and career development for team members
- Conduct performance reviews, goal setting, and talent development planning
Delivery Management & Execution
- Own end-to-end delivery of Salesforce solutions from design through production deployment
- Manage sprint planning, backlog prioritization, and release timelines
- Ensure delivery within scope, time, and quality expectations
- Identify and manage risks, dependencies, and cross-team coordination
Salesforce Platform Development & Oversight
- Provide technical leadership for:
- Apex development (classes, triggers, batch jobs)
- Lightning Web Components (LWC) and UI frameworks
- Salesforce configuration (Flows, objects, automation)
- Ensure adherence to Salesforce best practices and minimize technical debt
- Drive reuse of components and platform standardization
Architecture, Governance & Standards
- Partner with enterprise architecture teams to define scalable Salesforce solution designs
- Enforce platform governance including:
- Data models and field standards
- Reusable component design
- Naming conventions and coding standards
- Align solutions with enterprise architecture, compliance, and security requirements
Integration & Enterprise Ecosystem
- Oversee integrations between Salesforce and enterprise platforms including:
- Java microservices and APIs
- Event-driven platforms (Kafka)
- Legacy and cloud systems
- Ensure data consistency and reliability across systems
- Support real-time and batch integration strategies
DevOps & Release Management
- Drive CI/CD adoption and release automation using tools such as Copado, Jenkins, or Git-based pipelines
- Ensure reliable deployment processes and release quality
- Promote strong testing practices, code reviews, and automation
- Improve developer productivity and engineering efficiency
Production Support & Operational Excellence
- Ensure high availability, performance, and stability of Salesforce applications
- Establish L2/L3 support models and incident response processes
- Lead root cause analysis and continuous improvement efforts
- Drive observability, monitoring, and alerting practices
Security, Risk & Compliance
- Ensure Salesforce solutions comply with enterprise security and regulatory requirements
- Enforce role-based access controls, data protection, and auditability
- Partner with risk, audit, and compliance teams to meet control objectives
Business & Product Collaboration
- Partner with product managers and business stakeholders to translate requirements into technical solutions
- Align engineering priorities with strategic business goals
- Support roadmap planning and prioritization for Salesforce initiatives
Innovation & AI Enablement
- Drive adoption of new Salesforce capabilities, including AI-driven features (e.g., Agentforce)
- Identify opportunities to improve customer experience, automation, and operational efficiency
- Support ongoing platform modernization and transformation initiatives
Required Qualifications
- Bachelor's degree in computer science, Engineering, or related field (or equivalent experience)
- 7+ years of Salesforce platform experience (development and/or architecture)
- 3+ years of experience leading or managing engineering teams
- Strong expertise in:
- Apex, Lightning Web Components (LWC), and Salesforce configuration
- Salesforce data modeling and platform architecture
- CRM processes (Sales, Service, Onboarding)
- Experience with:
- REST/SOAP APIs and enterprise integrations
- CI/CD pipelines and DevOps practices
Preferred Qualifications
- Salesforce certifications (Platform Developer, Architect track, or equivalent)
- Experience with:
- Salesforce CPQ, Service Cloud, or Financial Services Cloud
- Event-driven architectures (Kafka or similar)
- Cloud platforms (AWS, Azure, or GCP)
- Experience in financial services or regulated industries
- Exposure to AI/automation within Salesforce ecosystem
Key Skills
- Engineering Leadership & Talent Development
- Salesforce Platform Development & Architecture
- CRM & Customer Experience Systems
- Integration & API Design
- DevOps & CI/CD
- Governance, Risk & Compliance
- Problem Solving & Decision Making
Success Criteria
- Delivers scalable, secure, and high-quality Salesforce solutions aligned with enterprise standards
- Builds and retains strong engineering talent and leadership pipeline
- Improves delivery predictability, efficiency, and system reliability
- Drives reuse, cost efficiency, and platform standardization
- Aligns engineering outcomes with business and customer impact
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Posting may be closed earlier due to high volume of applicants.
This is an U.S. Bancorp India posting. U.S. Bancorp India is a part of the U.S. Bank family.
