Software Project Coordinator

Company Description United Delta for Information Technology is a premier digital transformation provider headquartered in the Kingdom of Saudi Arabia, with an international presence in the UAE, Egypt, and the Netherlands. The company helps organizations modernize and optimize their operations through advanced solutions in hyperautomation, enterprise data, airport transformation, and intelligent Salesforce-based applications. United Delta combines high-quality consultancy with near-shoring and offshoring services to deliver cost-effective, end-to-end digital transformation. It leverages cutting-edge tools and technologies to drive innovation and offers comprehensive training and support to ensure successful adoption. Team members join a growth-focused environment centered on expertise, efficiency, and excellence in delivering digital solutions.

Reports to

1. Head of PMO

2. Head of Delivery and Operations

Role Purpose

The Software Associate Project Manager acts as a project coordinator, supporting the

planning, tracking, and day-to-day execution of software development initiatives. This

role works closely with the Software Project Manager, technical teams (developers,

testing and support), and product owners to help keep Agile ceremonies on track,

project management tools accurate and up to date, and communication flowing

smoothly across the team. By maintaining organized schedules, reliable data in Jira and

planning tools, and clear coordination between stakeholders, the role helps ensure that

projects stay on track, documentation stays current, and the wider team can focus on

delivering quality software outcomes.

Key Responsibilities

1. Agile Ceremony & Delivery Support

• Support the Software Project Manager in coordinating day-to-day activities

across the software development lifecycle (SDLC), following Agile, Scrum,

Kanban, or Hybrid practices.

• Help schedule and organize sprint planning, backlog refinement, daily stand-ups,

and retrospectives, and act items during these sessions.

• Track and follow up on action items, flagging delivery risks, blockers, or

dependencies to the Project Manager for resolution.

2. Project Tracking & Tool Coordination

• Maintain and update project plans, schedules, and trackers using planning tools

(MS Project 365) and Jira, under the guidance of the Project Manager.

• Help configure and keep Jira boards, workflows, and dashboards up to date, and

generate routine status reports for visibility into progress and capacity.

• Assist with time tracking, effort logging, and sprint data entry across development

and Quality Assurance (QA) workstreams to keep records accurate.

3. Budget & Documentation Support

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• Support the Project Manager by tracking basic cost and effort data against the

approved project plan and budget and flagging discrepancies for review.

• Help compile and organize documentation related to resource usage, timesheets,

and project expenses for the Project Manager's review.

• Assist in preparing materials for change requests and coordinate follow-up

actions with relevant teams.

4. Process & Documentation Compliance

• Help maintain accurate, organized project documentation to support CMMI

process areas (Project Planning, Risk Management, Configuration Management,

Quality Assurance).

• Support audit and appraisal readiness by keeping records, templates, and

trackers current and easy to review.

• Assist in updating standardized templates and playbooks as part of ongoing

process improvement efforts.

5. Stakeholder Communication & Reporting Support

• Prepare routine status updates and reporting materials on project milestones,

timelines, and risk items for review by the Project Manager and leadership.

• Help organize and distribute meeting agendas, minutes, and follow-up actions to

keep stakeholders informed.

• Maintain clear, timely communication with team members and stakeholders to

keep everyone aligned on schedules and next steps.

6. Team Coordination & Administrative Support

• Coordinate scheduling and logistics for cross-functional meetings involving

Software Architecture, Cyber Security, DevOps, and Quality Assurance teams.

• Help new team members onboard by organizing access, documentation, and

introductions to project tools and processes.

• Maintain up-to-date handover documentation and knowledge repositories to

support team continuity.

Qualifications & Experience

• Bachelor's degree in computer science, Computer Engineering, or a related field.

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• Relevant certifications are a plus: CAPM, PMI-ACP, or an introductory Scrum

certification (e.g., CSM).

• 1–3 years of experience in a project coordination, project support, or junior

project management role, ideally within software development.

• Basic familiarity with software development practices and SDLC methodologies

(Agile/Scrum preferred).

• Working knowledge of Jira (boards, workflows, basic reporting) and MS Project

365, or willingness to learn quickly.

• Comfortable working with schedules, trackers, and basic budget/cost data; strong

attention to detail.

• Some exposure to CMMI or structured process frameworks is a plus but not

required.

• Fluent in English (written and verbal) with strong organizational and

communication skills.

Main Objectives

• Keep project schedules, trackers, and Jira/MS Project 365 data accurate,

current, and easy for the team to rely on.

• Support smooth, well-organized Agile ceremonies that help the team stay on

track and predictable.

• Help maintain documentation and records that support CMMI compliance and

audit readiness.

• Assist in tracking basic cost and resource data to support the Project Manager's

budget oversight.

• Contribute to a well-coordinated, collaborative team environment through reliable

follow-up and communication.

Key KPIs

1. Delivery & Quality Support

• On-time completion rate of assigned coordination tasks (%)

• Accuracy and timeliness of sprint/status reporting

• Timeliness of action-item follow-up and resolution tracking

2. Tool & Data Accuracy

• Jira/MS Project data accuracy & update compliance (%)

• Timesheet and effort-logging completion rate (%)

3. Documentation & Process Support

• Documentation completeness & audit-readiness of assigned records

• Template/playbook update turnaround time

4. Stakeholder & Team Support

• Meeting logistics and minutes turnaround time

• Feedback from Project Manager and team on responsiveness and organization

• Knowledge continuity & handover documentation completeness