Job Summary
We are seeking an experienced Software Test Manager with strong expertise in the Telecom domain to lead and manage end-to-end testing activities for telecom applications and platforms. The ideal candidate will have extensive experience in test management, QA strategy, automation, and telecom systems such as OSS/BSS, CRM, Billing, Order Management, Provisioning, and Network Operations.
Key Responsibilities
- Define and implement test strategies, plans, and methodologies for telecom projects.
- Lead and manage QA teams, including manual and automation testers.
- Oversee all testing phases including SIT, System Testing, Regression Testing, UAT, and End-to-End Testing.
- Ensure testing coverage for telecom applications across OSS/BSS ecosystems.
- Coordinate with business stakeholders, project managers, developers, and vendors to ensure quality deliverables.
- Manage defect lifecycle, risk assessment, and mitigation plans.
- Drive test automation initiatives and continuous testing practices.
- Establish and monitor QA metrics, KPIs, and quality benchmarks.
- Ensure compliance with SDLC, Agile, DevOps, and quality standards.
- Prepare status reports and provide quality insights to senior management.
- Support production releases and post-deployment validation activities.
Required Skills & Experience
- Bachelor's degree in Computer Science, Engineering, or related field.
- 10+ years of software testing experience with at least 4+ years in a Test Manager role.
- Mandatory experience in the Telecommunications domain.
- Strong understanding of:
- OSS/BSS Systems
- CRM & Billing Platforms
- Order Management & Provisioning
- Telecom Mediation Systems
- Network Inventory & Service Assurance
- Experience in Agile, Scrum, and DevOps environments.
- Expertise with test management tools such as Jira, Azure DevOps, ALM/QC, or TestRail.
- Strong knowledge of API, Database, and Integration Testing.
- Experience with automation tools such as Selenium, Cypress, Playwright, or Tosca.
- Hands-on experience in performance and non-functional testing.
- Excellent stakeholder management and leadership skills.
