At NetWitness, we empower organizations to detect, respond to, and neutralize cyber threats in real time. Our cutting-edge security solutions provide deep visibility, advanced threat intelligence, and rapid incident response capabilities to help businesses stay ahead of evolving cyber threats.
Job Summary:
Provides technical leadership and guidance to customers and internal teams in the analysis, design, and development of solutions. Supports field sales teams with pre-sales technical expertise, ensuring the technical validity and interoperability of solutions aligned with customers strategic business plans.
Key Responsibilities:
- Define and present comprehensive Dell solutions to customers, showcasing products and services, and assist sales staff in identifying potential applications to meet customer needs
- Conduct customer needs analysis and prepare detailed product specifications to support high-end product and solution sales
- Scope projects and coordinate internal specialists and cross-department activities
- Assist sellers in creating demand for products, leveraging a high degree of technical competency to engage with technical users and buyers
- Deliver high-impact presentations at client sites and support complex accounts
- Build and manage relationships with technical teams and IT leaders; assess and validate approaches to selling enterprise/client products and services
- Ensure operability of complex product and service configurations within customer environments
- Analyze and apply industry and market knowledge to articulate the value of solutions, including competitor strengths and vulnerabilities
- Collaborate with other sales engineers, leaders, and cross-functional technical groups to maintain consistency in approach and application across accounts
- Qualify complex sales opportunities, considering customer technical requirements, competition, decision-making processes, and funding
- Present proposed solution designs and business cases to customers, prospects, and senior management
- Understand and communicate the role of third-party partners and channels in delivering solutions
Requirements
- Travel is required when needed
- Typically requires 5+ years of related experience in a relationship-selling role with a Bachelor's degree
- Broad knowledge across multiple or related industries with strong business acumen
- Ability to leverage internal teams to support selling and customer care processes in enterprise/client environments
- Strong understanding of how client products and services integrate with enterprise solutions
- Stay current with industry trends, customer impacts, and implications for solutions
