About the Role:
Join the front line of a prestigious luxury hotel as a Spa Receptionist, delivering exceptional guest service in our exclusive spa. You'll manage bookings, greet guests, promote services, and ensure a seamless spa experience. If you have a passion for hospitality and luxury service, we want to hear from you.
Key Responsibilities:
- Greet and assist guests, providing a warm and professional welcome.
- Manage appointments, bookings, and spa schedules with precision.
- Upsell treatments and products, enhancing the guest experience.
- Handle payments, check-ins/outs, and maintain guest records.
- Ensure the spa area is inviting and organized at all times.
Skills & Qualifications:
- Excellent customer service and communication skills.
- Strong organizational skills with attention to detail.
- Sales skills and experience in a high-end hospitality environment are a plus.
- Proficiency with booking systems and POS software are a plus.
- Professional, polished appearance and demeanor.
Why Join Us
- Be part of a world-class luxury hotel.
- Opportunities for career growth and development.
