Job Purpose
Lead and oversee the Spare Parts department to ensure optimal inventory management, cost efficiency, and high-quality service. The role focuses on strategic sourcing, supplier negotiation, team leadership, and performance monitoring to support business objectives and enhance customer satisfaction.
Responsibilities:
Operations & Inventory Management
- Manage the daily operations of the Spare Parts department, ensuring smooth workflow and timely fulfilment of orders for workshop, retail, and wholesale clients.
- Monitor and control parts inventory levels to maintain optimal stock availability, minimize excess, and reduce obsolescence.
- Forecast parts requirements based on service trends, upcoming vehicle models, and historical data.
- Ensure warehouse operations comply with company safety, storage, and quality standards.
Procurement & Supplier Management
- Prepare and execute purchasing plans in alignment with available stock and business requirements, focusing on total-delivered-cost efficiency.
- Negotiate with suppliers on pricing, lead times, payment terms, and quality to secure optimal procurement deals.
- Maintain and update the Preferred Suppliers List, coordinating approvals with management.
- Monitor supplier performance and address issues to ensure timely delivery and quality standards.
Team Leadership & Performance Management
- Supervise and develop the spare parts team, including hiring, training, setting objectives, and conducting performance reviews.
- Cascade company standards and strategic objectives to direct reports, monitoring achievement of goals and departmental KPIs.
- Prepare and implement technical training programs for staff to ensure skill development and operational efficiency.
Reporting & Analysis
- Prepare monthly and bi-monthly reports on sales, inventory turnover, purchasing cycle, and parts performance.
- Analyze inventory data to identify trends, obsolescence, and lost sales opportunities, recommending corrective actions.
- Support budget preparation and operational planning, ensuring alignment with company strategy.
Compliance & Customer Relations
- Ensure compliance with company policies, global automotive standards, and regulatory requirements.
- Develop strong relationships with service advisors, workshop managers, and external customers to enhance service levels and satisfaction.
Requirements:
- Bachelor's degree in mechanical/automotive engineering or relevant technical field.
- 5-7 years of experience in automotive industry with 2 years experience in managerial role.
- Strong knowledge of automotive spare parts operations, inventory control, and warehouse management.
- Excellent negotiation skills with suppliers, focusing on cost, quality, and lead-time optimization.
- Solid understanding of procurement cycles, supply chain processes, and vendor management.
- Ability to manage budgets, control costs, and improve operational efficiency.
- Excellent organizational and leadership skills.
- Strong analytical and problem-solving abilities.
