About this Position The position is part of the Global Business Solution in Cairo (GBS+ Cairo), in the HRDirect Process specifically handling the operation of Learning Management.
What You´ll Do
- Supporting employees personal development in all Henkel countries from the booking to the financial processing to the evaluation of the seminar.
- Organizing and documenting trainings according to business needs in CSOD and other Learning Management tools as per our internal guidelines and manuals.
- Monitoring the quality and success of trainings completed by analyzing the feedback received from the participants.
- Acting as point of contact for internal and external stakeholders and offer them continuous support.
- Ensuring that the services are delivered in time and have perfect quality, meeting the internal stakeholders expectations.
- Ensuring KPIs are meeting the Global and local targets on a monthly basis.
What makes you a good fit
- 1 - 2 years of experience in customer service, HR, Learning
- English language is a must, other languages is a plus
- Good stakeholder management & Communication skills
- Critical thinking
- Digital proficiency
Some perks of joining Henkel
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- Comprehensive Health Insurance for employee + dependents
- Employee Assistance Programme provides a wide range of mental health and wellbeing benefits
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We look for a diverse team of individuals who possess different backgrounds, experiences, personalities and mindsets.
