Overall Responsibilities:
Support and co-lead the development and execution of Miahona's (O&M) operational excellence GRC strategy in different dimensions including but not limited to standardization, performance optimization, leveraging assets, risk management & compliance.
Roles & Responsibilities:
- Lead operational excellence initiatives to optimize chemical usage, energy consumption, and to elevate treatment process performance.
- Develop and align KPIs that integrate financial and operational dimensions to support executive-level decisions.
- Develop methodologies/protocols to enhance the treatment process, follow the implementation of each methodology and to evaluate the achievements.
- Collaborate with finance teams to ensure that operational KPIs support cost efficiency and sustainability targets.
- Collaborate with Laboratory Managers to improve laboratories effectiveness, basically asset management, chemicals optimization, skills & knowledge of the staff, procedures, standards and reports as part of QA/QC plan.
- Benchmark performance internally and externally to establish best practice standards across facilities.
- Conduct maturity assessment and performance evaluations related to process, laboratory, and asset utilization.
- Generate performance dashboards and reports used by senior leadership to guide strategic decisions.
- Support asset management planning through analysis of operational efficiency and system renewal needs.
- Lead cross-functional workshops and capability-building sessions to promote a culture of continuous improvement.
- Ensure KPI frameworks are aligned with corporate objectives.
- Ensure that operational excellence efforts are translated into measurable improvements such as cost, performance, and long-term sustainability.
Education, Training & Certification:
Essential
- Bachelor's degree in chemistry, engineering, or related field.
Desirable
- Certificate or training in operational excellence or GRC.
- ISO training (50001, 14001) is an advantage.
Experience & Skills:
Experience
- Excellent communication skills.
- Familiarity with regulations and industry standards.
- Experience working with operation and management systems.
- Minimum 5 years of experience in water and wastewater operations, with strong exposure to performance optimization & strategic lead.
- Experience in KPI development, cross-functional collaboration, and process auditing.
- Familiarity with financial alignment, budget integration, and reporting.
Skills
- Operational Strategy & KPI Management.
- Process & Performance Optimization.
- Financial-Technical Alignment.
