Staff Coordinator

TP is a global leader in digital business services, delivering advanced, digitally powered customer experiences for the world's best brands. With a strong presence across multiple countries, TP combines technology, analytics, and human expertise to help organizations enhance customer engagement, streamline operations, and drive business growth. At TP, we foster a dynamic, inclusive, and performance-driven work environment that empowers our people to grow and succeed.

• Job Title: Staff Coordinator

• Experience Level: Junior to Senior

• Language Requirement: Fluent English

About the title:

The Staff Coordinator plays a key role in workforce coordination, scheduling, and employee engagement. This role ensures optimal staffing levels, smooth operations, and effective communication between teams.

Key Responsibilities:

* Coordinate staff schedules, shifts, and attendance tracking

* Ensure adequate staffing coverage based on operational needs

* Communicate schedules, updates, and changes to employees

* Monitor attendance, absenteeism, and adherence

* Support onboarding and offboarding coordination

* Act as a point of contact for employee queries and operational support

* Collaborate with HR, Operations, and Workforce Management teams

* Prepare reports related to staffing, attendance, and productivity

Qualifications & Requirements:

* Bachelor's degree in Business Administration or related field

* 13 years of experience in coordination, HR, or operations

* Strong organizational and multitasking skills

* Good knowledge of scheduling tools and Microsoft Office

* Ability to work in a fast-paced environment

* Strong interpersonal and communication skills in English