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Noon-The Social Learning Platform

Staffing Experience Specialist

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Job Description

Shaping the Next Gen Schools

We're on a mission to radically change the way students learn. We believe in solving hard problems, and we play to winwe measure progress by revenues, students, and learning gains. Our approach Build high-performing teams, giving them the freedom to dream big and execute boldly.

Today, we're building the next generation of schools in Saudi Arabia. We believe every student deserves world-class teachers. And to make it happen, we're reimagining everything about education: from cutting-edge tech to peer learning and physical spaces that spark curiosity.

Hybrid brings digital star teachers directly into school buildings, and amplifies the experience through peer to peer learning and AI. We ran this model for a year with two schools and the results were so overwhelming that we expanded to 18 private and 10 public schools in our second year of operations. The verdict is clear: students don't just tolerate hybrid, they love it.

Learn more about us:

10+ Years of Impact: Started with a simple ideaaccess to the best teachers shouldn't be a luxury, and learning should energize, not drain you.

Market Leaders: 14 million students (and counting) use Noon across Middle East, Egypt, and Pakistan to ace high-stakes exams like Qudurat & Tahsili.

Now: We're laser-focused on reinventing schools in Saudi Arabia. We're accelerating rapidly, well-funded, and profitable.

Office: Full-time, Riyadh-based. We've got a sweet office near the Boulevard, and we'd love to have you in it.

The Role

As Staffing Experience Specialist, you own the day-to-day operational systems that power Noon's school teams teachers, classroom supervisors, school leads, and school managers.

You are responsible for making sure staff operations work cleanly and consistently at scale: onboarding happens on time, roles are clear, performance processes run, data is accurate, and offboarding is compliant.

You work closely with School Operations, Staffing, Learning, and People teams to ensure school staff are set up correctly, supported continuously, and managed through clear, enforceable processes.

What you'll do

  • Run and standardise staff onboarding

Own onboarding execution for all school-based roles:

  • ensure contracts, documentation, and system access are completed
  • ensure staff understand role expectations, reporting lines, and policies
  • reduce ramp-up time and early confusion

Continuously improve onboarding checklists, timelines, and SOPs so onboarding works reliably across all schools.

  • Build and enforce core staff operations

Create, maintain, and enforce SOPs for:

  • onboarding and offboarding
  • performance management cycles
  • internal movements and role changes

Ensure these processes are:

  • followed by schools
  • documented and auditable
  • practical for on-the-ground execution

You are accountable for fixing breakdowns not just documenting them.

  • Own staff data, compliance, and offboarding

Manage accurate staff records across HR systems:

  • contracts, role data, reporting lines
  • onboarding and exit documentation

Run offboarding processes end-to-end to ensure:

  • compliance with KSA labor laws
  • clean handovers for schools
  • no loose ends in data or documentation
  • Fix operational gaps in school staffing

Use feedback from school teams and ops data to identify:

  • recurring confusion in roles or ownership
  • delays or failures in staff processes
  • breakdowns between central teams and schools

Translate issues into clear process fixes, tighter SOPs, or better execution not one-off workarounds.

  • Work cross-functionally to keep schools running

Partner daily with:

  • School Ops to unblock execution issues
  • Staffing to align hiring and school needs
  • Learning to ensure staff setup supports instructional delivery

Support people initiatives tied directly to operations, such as:

  • performance cycles
  • role progression frameworks
  • recognition tied to execution quality

What we're looking for

  • Roughly 3+ years of experience in Operations, People Ops, or HR Operations
  • Strong execution mindset you run processes end-to-end
  • Comfortable working with frontline, multi-site teams
  • High attention to detail with a bias toward action and follow-through

Tools:

  • Confident in Excel / Sheets and HR systems
  • Strong at writing and maintaining SOPs
  • Clear, direct communicator with schools and central teams

Bonus Points If You:

  • Experience supporting school-based or frontline staff
  • Familiarity with KSA labor compliance
  • Background in education or multi-location operations

Why Work at Noon

Own execution at scale run the operational backbone of school staffing.

Operate at the center of the system people, ops, and delivery intersect here.

Move fast with real impact your work directly affects how schools function every day.

Be part of the transformation help build the operational engine behind Saudi's next-gen schools.

We're building a new operating system for learning. If you're someone who loves clean ops, tight execution, and fixing what's broken we want to talk to you.

Benefits

In addition to a competitive base salary, we offer:

  • Employee Stock Ownership Plan (ESOP)
  • 21 days of annual leave
  • Full premium Medical coverage including Family Dependent

Noon Academy is the leading edtech platform in the Middle East, with over 14 million students and teachers using our app to learn, teach, and collaborate. We have recently raised $41 million in Series B funding to expand our reach and impact in the region and beyond. We are on a mission to transform the physical classroom experience by introducing our highly engaging social, group-based learning and AI to make learning fun and improve learning efficacy. Our ultimate goal is to provide access to the best teachers to every student even if that teacher is only available virtually. We believe we can do this if we blend AI, peer-to-peer learning, and a carefully designed physical space.

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Job ID: 138603193