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The Store Manager will be responsible for overseeing the daily operations of the retail store, driving sales, and ensuring a positive customer experience.
Responsibilities:
Operational Leadership:
Oversee all aspects of store operations, including staff management, inventory control, and customer service. Ensure the store is well-maintained and complies with company policies and standards.
Sales and Revenue Generation:
Develop and implement strategies to achieve sales targets and maximize revenue. Monitor sales performance, analyze trends, and identify opportunities for improvement.
Team Management:
Recruit, train, and supervise store staff. Foster a positive and motivated team culture. Conduct performance reviews and provide constructive feedback.
Customer Service:
Ensure exceptional customer service by creating a welcoming and helpful atmosphere. Address customer inquiries, concerns, and complaints in a timely and professional manner.
Inventory Management:
Monitor and manage inventory levels to optimize stock availability. Conduct regular stock assessments and coordinate restocking efforts.
Visual Merchandising:
Oversee the layout and presentation of merchandise to enhance the shopping experience. Implement visual merchandising strategies to promote sales.
Budget Management:
Develop and manage the store budget, ensuring financial targets are met. Control expenses and identify cost-saving opportunities.
Compliance:
Ensure compliance with company policies, industry regulations, and health and safety standards. Implement security measures to prevent theft and loss.
Educational Qualifications:
Bachelor's degree in Business Administration or a related field.
Experience:
7 years of experience with at least 3 years of experience in a relevant field
GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors.
Job ID: 144978665