Store Operations Consultant

Job Title: SAP Store Operations Consultant

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Position Summary:

The SAP Store Operations Consultant is responsible for designing, implementing, and supporting SAP solutions that enable efficient retail store operations. The role focuses on store inventory management, replenishment processes, and digital store enablement using SAP Fiori applications within SAP S/4HANA Retail environments.

Key Responsibilities

Business Process Analysis

Collaborate with retail stakeholders (store operations, supply chain, merchandising) to gather and analyze requirements

Map business processes to SAP S/4HANA Retail capabilities

Identify process gaps and recommend optimized SAP solutions

SAP Solution Design & Configuration

Configure SAP Retail / S/4HANA modules related to store operations

Set up and manage:

Store inventory management

Stock movements and adjustments

Store replenishment processes

Pricing and promotion execution (from a store operations perspective)

Ensure solutions align with business and operational standards

SAP Fiori & Store Applications

Configure and support SAP Fiori apps for store operations, including:

Inventory lookup and stock overview

Stock transfers and goods movement apps

Store replenishment and task management apps

Ensure usability and adoption of Fiori apps at store level

Work with UX/UI teams to enhance user experience where needed

Implementation & Deployment

Participate in full project lifecycle:

Fit-gap workshops

System configuration

Testing (unit, integration, UAT)

Go-live and hypercare support

Support rollout of SAP solutions across multiple store locations

Testing & Support

Develop and execute functional test scenarios

Troubleshoot issues related to:

Inventory discrepancies

Replenishment failures

Store operational workflows

Provide post-go-live support and continuous improvement

Data & Reporting

Ensure accuracy and consistency of inventory and store operational data

Support reporting and analytics using SAP tools (Embedded Analytics, CDS views, SAP BW if applicable)

Monitor store KPIs such as stock levels, availability, and shrinkage

Required Skills:

Technical Skills

Strong knowledge of:

SAP S/4HANA Retail or SAP IS-Retail

SAP Fiori (store operations apps)

Understanding of:

SAP data structures related to inventory and store operations

Integration concepts (IDocs, APIs, SAP CPI/PI/PO high level)

Functional Knowledge

Deep understanding of retail store operations:

Inventory management

Stock handling and adjustments

Store replenishment

Basic understanding of supply chain processes

Soft Skills

Strong communication and stakeholder management

Analytical thinking and problem-solving

Ability to translate business requirements into SAP solutions

Nice-to-Have

Experience with SAP CAR (Customer Activity Repository)

Exposure to SAP BTP and Fiori app extensions

Understanding of omnichannel retail processes

Next Steps


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