Strategic Account Director - Energy

Strategic Account Director Energy

About Immensa

Immensa is transforming how the world's largest energy companies address critical spare part challenges. Our solutions help asset-intensive organisations decrease over-stocking, reduce downtime, manage obsolescence, and strengthen supply chain resilience through advanced digital inventory and distributed manufacturing technologies.

We partner with some of the world's largest Oil & Gas and industrial companies, supporting mission-critical operations where reliability, quality, and trust are essential.

Role Overview

We are seeking an experienced Strategic Account Director to lead and expand Immensa's most important enterprise customer relationships.

This role is responsible for driving long-term value creation across major accounts, ensuring customers fully adopt and scale Immensa's Digital Inventory solutions. You will operate at the intersection of commercial leadership, account strategy, and executive engagement, guiding the growth of key partnerships across multiple sites, business units, and stakeholders.

Working closely with our commercial, technical, and operational teams, you will ensure Immensa is positioned as a trusted long-term partner supporting critical supply chain and operational challenges.

Key Responsibilities

Strategic Account Leadership

Own and develop a portfolio of Immensa's most important enterprise accounts within Energy and asset-intensive industries

Build trusted executive relationships across engineering, operations, supply chain, procurement, and leadership teams

Act as the senior commercial sponsor for key customers and manage complex organisational dynamics

Long-Term Account Growth

Develop and execute strategic account plans aligned to customer priorities and Immensa's growth objectives

Identify and prioritise expansion opportunities across additional sites, business units, and use cases

Grow Immensa's share of wallet while protecting long-term customer trust and partnership

Customer Value & Adoption

Ensure customers fully adopt and maximise the value of their Digital Inventory programmes

Coordinate with internal technical, operational, and delivery teams to support successful deployments

Maintain strong visibility into customer priorities, risks, and evolving operational challenges

Executive Engagement & Governance

Facilitate senior-level discussions, reviews, and strategic planning sessions with customer leadership

Manage complex enterprise relationships across multi-layered organisations

Act as escalation point for critical customer issues or strategic discussions

Account Intelligence & Expansion Strategy

Synthesise field intelligence across accounts to identify strategic growth opportunities

Prioritise investment across accounts based on readiness, value, and impact

Maintain disciplined forecasting and account planning processes

Required Experience & Background

Essential

10+ years experience in enterprise account management, strategic sales, or major account leadership

Proven success initiating and expanding complex enterprise relationships

Experience working with large organisations in Oil & Gas or Energy industry

Strong executive presence with experience engaging senior stakeholders and decision makers

Demonstrated ability to grow strategic accounts over multi-year partnerships

Highly Desirable

Experience in Energy industry supply chain, manufacturing, or spare parts

Familiarity with spare parts management, MRO, asset management, or industrial operations

Experience managing multi-site or global enterprise customers

Skills & Attributes

Exceptional relationship-building and stakeholder management capabilities

Strategic thinker able to prioritise long-term growth opportunities

Strong commercial judgement with a partnership-first mindset

Structured and disciplined in account planning and forecasting

Comfortable navigating complex organisational environments

Patient, resilient, and able to build trust over long enterprise cycles

What Success Looks Like

Deep, trusted partnerships established with Immensa's largest customers

Expansion of Digital Inventory programmes across multiple sites and business units

Consistent growth of account revenue and share of wallet

Recognition by customers as a strategic partner supporting operational resilience and supply chain transformation

Why Join Immensa

Work on mission-critical industrial challenges with global industry leaders

Be part of shaping the future of Digital Inventory and distributed manufacturing

Operate at the intersection of technology, operations, and industrial transformation

Join a growing company with global ambition and meaningful impact