Why Join Seqoon
Seqoon is building the region's leading AI Voice & Chat Agents Platform for CX and Sales Sai.
Sai helps businesses scale conversations without scaling headcount, handling millions of voice calls and chats with real-time, human-level intelligence across banking, fintech, telecom, hospitality, retail, real estate, and more.
We develop the full AI communication stack: real-time voice agents, chat agents, enterprise-grade integrations (CRMs, ERPs, telephony), on-prem deployments, analytics, and an Arabic-first intelligence layer designed for the region.
If you want to be part of a mission-driven team building a high-growth AI startup transforming how businesses communicate, then this is for you.
Job Description
We seek a Strategic Accounts Manager (Enterprise Account Executive) to own and grow Sai's strategic enterprise revenue across key verticals in Egypt and the GCC, driving full-cycle sales from initial outreach and discovery through proposals, negotiation, and close.
The Strategic Accounts Manager will build account plans, multi-thread complex stakeholders, run consultative discovery, lead high-quality demos and workshops with solution teams, and craft ROI-backed business cases that convert into multi-year enterprise contracts. This role is quota-carrying and requires strong execution, forecasting discipline, and the ability to win in long, integration-heavy buying cycles.
Responsibilities
- Own the full enterprise sales cycle for strategic accounts: prospecting, discovery, demo/workshops, proposal, negotiation, and closing.
- Build and execute account plans, including target stakeholder mapping, multi-threading, and expansion paths within each account.
- Run structured discovery to understand client workflows, pain points, volumes (calls/chats), SLAs, and technical constraints (integrations, data residency, security).
- Position Sai's value through quantified ROI cases (cost-to-serve reduction, deflection, conversion uplift, AHT reduction, agent productivity, CSAT impact).
- Lead solution workshops and coordinate with product/engineering/solutions to define scope, success criteria, implementation approach, and timelines.
- Create clear proposals and commercial packages, aligning scope, pricing, and delivery assumptions to enterprise needs.
- Drive procurement, legal, and InfoSec processes to signature, proactively managing objections and risk concerns around AI.
- Maintain accurate pipeline, forecasting, and CRM hygiene; communicate deal progress and next steps with internal stakeholders.
- Coordinate a clean handover to Customer Success, documenting goals, success metrics, and agreed deliverables for each closed account.
- Identify upsell and cross-sell opportunities (more channels, departments, seats, use cases, languages/dialects) and drive expansion revenue.
- Work with partners (SIs, CCaaS vendors, CRM partners) when relevant to accelerate deal velocity and close complex opportunities.
Qualifications
- Bachelor's degree in Business, Engineering, Computer Science, or a related field.
- 4+ years of quota-carrying B2B sales experience, preferably in enterprise software, B2B SaaS, or AI/communications platforms.
- Proven ability to close complex, multi-stakeholder deals with long sales cycles and procurement/security requirements.
- Strong consultative selling skills: discovery, objection handling, negotiation, and executive-level communication.
- Experience selling products that require integrations (CRM, telephony, contact center platforms, APIs/webhooks) is highly preferred.
- Comfortable translating technical concepts into business value and ROI outcomes.
- Strong organization and forecasting discipline; experience using CRMs to manage pipeline (e.g., HubSpot, Salesforce).
- High ownership mindset, ability to operate in ambiguity, and a bias for action in a fast-moving startup environment.
