Title: Strategic & Digital Transformation Senior Manager
Department: Corporate and Institutional Banking
Location: Riyadh
Core Responsibilities:
- Program Management for delivery of Digital Transformation Projects of CIB
- Prepare and present updates for Senior Management forum and committees
- Promotes and executes project plans to deliver the transformation strategy
- Assess business processes, identify areas of process improvements, and deliver process streamlining initiatives
- Design, configures and tests new processes and ensure that the same are incorporated in the application systems as per business requirements
- Derives and tracks Customer Experience KPI improvements and implements customer surveys Development and track customer journey SLAs and KPIs
- Guides and tracks cost and time savings
- Manages IT book of work to agreed ATP budgets
- Leads implementation of IT projects and ensures timely roll out
- Oversees systems analysis in system design and proposes solution architecture.
- Assesses with vendors for product updates, new product evaluation, future expansion plans and scheduling cost and quality management during execution of project involving vendors.
- Ensure risk mitigation be central to all initiatives. Actively raising MSIIs when necessary.
Qualifications and Requirements:
- Bachelor's degree in Business Administration, Master's degree is preferred
- Around 10 years of experience with preferred 4 years in a relevant role.
