Student and Administration Support Assistant - Riyadh

English Path is a rapidly growing international language school delivering immersive English, French, and German learning experiences across the UK, Europe, North America, and the Middle East.

About the Role:

We are looking for an organized, energetic, and customer-focused individual to join our team as an Onsite Student and Admin Support Officer for our embedded English for Academic Purposes (EAP) college program. This role serves as the primary on-ground point of contact for student services, campus logistics, and daily administrative operations.

Operating directly on the host university campus, the successful candidate will play a vital role in bridging communication between the two. You will ensure a seamless student experience, maintain meticulous academic and attendance records, and provide critical administrative support to the Onsite Academic Coordinator and the EAP teaching faculty.

Please Note: This role is based fully On-site

Key Responsibilities:

Student Support & Engagement

• Act as the first point of contact for student enquiries, providing a welcoming and supportive experience.
• Coordinate student onboarding and orientation, introducing learners to campus, systems, and programme requirements.
• Support student wellbeing by identifying and escalating academic or pastoral concerns where appropriate.
• Manage student communications through email, digital platforms, and cohort communication channels.

Administration & Reporting

• Monitor and maintain accurate attendance, identifying and reporting students at risk.
• Keep student records up to date, including attendance, assessment data, and programme documentation.
• Produce regular administrative reports on student engagement and programme performance.
• Provide day-to-day administrative support to the teaching team.

Operations & Campus Coordination

• Coordinate daily programme logistics and liaise with campus stakeholders as required.
• Ensure classrooms, learning resources, and bookings are prepared and managed effectively.
• Support the planning and delivery of student events, workshops, and enrichment activities.

Essential Skills & Experience:

• Degree: Bachelor's degree or high school diploma with equivalent administrative and customer-facing aptitude.

• Language Skills: Professional proficiency in both Arabic and English (written and spoken) is essential.

• Experience: Demonstrable experience in administration, customer service, hospitality, or student affairs. Prior experience working within a school, university, or training centre environment is an advantage but not mandatory.

Safeguarding Commitment: English Path is committed to safeguarding and promoting the welfare of young people and vulnerable adults. We expect all staff to share this commitment. The successful candidate will be required to undergo relevant background checks.