Company Description Xceed is a leading multilingual Business Process Outsourcing provider in the EMEA region, operating more than 10,000 web-enabled multichannel stations and supporting clients in 10 different languages. The company serves key government and commercial accounts through a wide range of services, including inbound and outbound support, back office operations, infrastructure management, recruitment process outsourcing, helpdesk support, and social media analysis. Xceed has operational sites in Egypt, Morocco, Mauritius, the UAE, and a new site in Saudi Arabia, offering diverse regional exposure for team members. The organization is recognized globally with multiple awards for outsourcing excellence, impact sourcing, customer experience, sustainability, CSR, diversity, equity and inclusion, and employment generation. Xceed also maintains a strong focus on quality, security, and business continuity, backed by international certifications such as COPC, ISO 9001, ISO 27001, ISO 22301, ISO 14001, and ISO 45001.
Role Description The Supervisor Application Development Engineer is a full-time, on-site role based in Cairo, responsible for leading and overseeing the design, development, and maintenance of software applications that support Xceed's business operations and client services. This role involves supervising a team of developers, assigning tasks, reviewing code, and ensuring adherence to best practices, performance standards, and security guidelines. The supervisor collaborates with cross-functional teams to gather requirements, translate business needs into technical solutions, and manage the application development lifecycle from concept through deployment and support. Daily responsibilities include troubleshooting complex issues, optimizing existing systems, mentoring team members, and contributing to research and development initiatives related to new technologies and materials relevant to Xceed's services. The role also requires preparing technical documentation, reporting on project progress, and ensuring that applications align with organizational quality and compliance frameworks.
Qualifications
- Candidates should possess strong skills in Software Development and Programming, with experience in designing, implementing, testing, and maintaining enterprise applications.
- Candidates should possess capabilities in Research and Development (R&D), including evaluating new technologies, methods, and tools to improve application performance and functionality.
- Candidates should possess knowledge in Polymers and Materials Science, particularly in contexts where material behavior, durability, and performance impact engineered solutions.
- Candidates should possess leadership and team supervision skills, including task planning, performance coaching, and fostering a collaborative development environment.
- Candidates should possess strong problem-solving, analytical, and debugging skills, with the ability to manage multiple projects and meet deadlines.
- Candidates should possess effective communication skills, enabling clear documentation, stakeholder interaction, and cross-functional collaboration.
- Relevant academic background such as a Bachelor's or Master's degree in Computer Science, Software Engineering, Materials
