Job Description
To lead the end-to-end operations of
Glitch Café, a newly launched in-house F&B concept within Glitch Entertainment. As the first and only subject matter expert in this new business line, the Supervisor will be responsible for establishing the café from the ground up — including setup, staffing, service delivery, and performance — with a strong business mindset and hands-on expertise in beverage preparation.
Operational
- Oversee daily café operations including beverage/snack preparation, hygiene, inventory, and POS accuracy
- Personally prepare all core beverages and snacks, ensuring consistency and quality
- Maintain service standards (target: 90 seconds per order)
- Coordinate with suppliers for stock, packaging, and equipment maintenance
- Implement SOPs for food safety, cleanliness, and customer service
