Supply Chain & Logistics Manager

Supply Chain & Logistics Manager

Department: Administration

Location: Egypt

Reports To: Operations Director & Managing Director

Role Overview

Aquatop Egypt is seeking a proactive and detail-oriented Supply Chain & Logistics Manager to oversee and optimize all import and supply chain operations.

This role operates within a lean administrative department, working closely with the Communications Specialist & Office Manager, and directly supporting the Operations Director and Managing Director. The position requires a high level of ownership, coordination, and hands-on execution.

The ideal candidate has strong knowledge of Egyptian import regulations and digital systems, particularly CargoX and the Nafeza (ACI) platform, ensuring full compliance with national requirements.

Key Responsibilities

Supply Chain Management

Plan and execute end-to-end supply chain activities from procurement to final delivery

Monitor shipments, supplier performance, and stock flow to ensure efficiency and continuity

Maintain strong relationships with international suppliers and logistics partners

Import & Logistics Operations

Manage all import processes including documentation, shipment tracking, and customs clearance

Ensure full compliance with ACI (Advance Cargo Information) requirements

Handle and oversee transactions on CargoX and Nafeza platforms

Coordinate with freight forwarders, customs brokers, and port authorities

Proactively resolve delays, clearance issues, and cost risks (e.g., demurrage)

Regulatory Compliance

Stay up to date with Egyptian customs laws, duties, VAT, and import regulations

Ensure all documentation and processes meet governmental standards

Adapt quickly to regulatory updates and system changes

Coordination & Internal Alignment

Work closely with the Communications Specialist & Office Manager to ensure operational alignment

Report directly to the Operations Director and Managing Director

Support leadership with planning, reporting, and issue resolution

Process Optimization

Identify inefficiencies and improve import and logistics workflows

Implement tracking systems for shipments, timelines, and costs

Drive cost control while maintaining service quality and reliability

Product Exposure (Preferred)

Aquatop operates across specialized product categories including:

Taps & fittings

Sanitary ware

Bathroom furniture

Wellness solutions (spa equipment, saunas, steam units)

Each category involves specific technical specifications and regulatory requirements.

Experience handling similar product groups or regulated imports is highly preferred, but not mandatory.

Qualifications & Experience

Bachelor's degree in Supply Chain, Logistics, Business Administration, or related field

5+ years of experience in import logistics and supply chain management

Strong working knowledge of CargoX and Nafeza (ACI system) is essential

Proven experience with Egyptian customs clearance processes

Skills & Competencies

Strong organizational and problem-solving skills

High attention to detail, especially in compliance and documentation

Ability to operate independently in a small, high-responsibility team

Clear communication and coordination skills

Proficiency in Microsoft Office and logistics systems

Key Performance Indicators (KPIs)

On-time clearance rate (shipments cleared without delays)

Average customs clearance lead time

ACI compliance accuracy (CargoX/Nafeza error-free submissions)

Reduction in demurrage and storage costs

Accuracy and timeliness of shipment tracking and reporting

Supplier and freight forwarder performance adherence

Cost optimization across freight and clearance

Speed of issue resolution

Zero regulatory violations or penalties

Work Environment

Lean, high-impact two-person administrative team

Direct exposure to senior leadership and decision-making

Hands-on role with both operational and strategic responsibilities

What Success Looks Like

Smooth, delay-free import operations

Full compliance with Egyptian regulations and ACI requirements

Strong coordination across suppliers, logistics partners, and internal teams

Continuous improvement in cost efficiency and operational reliability