Position Summary
The Supply Chain Specialist – Northwest Africa will support end-to-end supply chain activities for Algeria, Tunisia, and Morocco, ensuring timely product availability, order execution, shipment follow-up, and coordination with internal and external stakeholders. The role will support demand planning activities, distributor communication, importation follow-up, and supply risk management to ensure business continuity and compliance with company procedures.
Key Responsibilities:
- Manage order processing and shipment follow-up for Algeria, Tunisia, and Morocco.
- Coordinate with distributors to ensure timely Purchase Orders, import permits, and required shipping documentation.
- Support demand review and S&OP preparation through forecast updates, inventory tracking, and supply status reporting.
- Monitor product availability, inventory levels, backorders, and shipment risks.
- Coordinate with Supply Chain, Logistics, Quality, Regulatory Affairs, Finance, and Manufacturing Sites to resolve operational issues.
- Follow up on batch approvals, documentation readiness, and country-specific import requirements.
- Maintain accurate trackers and provide regular updates on orders, shipments, risks, and key actions.
- Escalate supply risks proactively and support mitigation plans to avoid supply disruption.
- Ensure compliance with internal processes, SOPs, and applicable regulatory requirements.
Required Qualifications:
- Bachelor's degree in Supply Chain Management, Business Administration, Finance, Commerce, Engineering,
- 2–4 years of experience in Supply Chain, Logistics, Demand Planning, Customer Service, or Order Management.
- Experience in the pharmaceutical or healthcare industry is preferred.
- Experience working with distributors, importation processes, or multinational stakeholders is an advantage.
- Strong communication, analytical, and organizational skills.
- Ability to manage multiple priorities and work under pressure.
Technical Skills:
- Good knowledge of supply chain operations, order management, inventory management, and international shipping documentation.
- Strong Microsoft Excel skills.
- Good PowerPoint reporting skills.
- SAP or ERP system experience is preferred.
- Power BI or data visualization experience is a plus.
- Good understanding of Incoterms, import permits, Letters of Credit, and shipping documents is preferred.
