Support Services Manager Riyadh, Saudi Arabia

Reports To: Chief Executive Officer / General Manager

Departments Under Supervision: Administration, Procurement, Fleet & Transportation, Maintenance, Weapons, and Warehouse.

Lead and oversee the company's Support Services functions to ensure operational efficiency, timely service delivery, cost optimization, asset protection, and compliance with company policies and applicable regulations.

• Lead and monitor all departments under Support Services and ensure achievement of their operational objectives.
• Oversee procurement, supplier performance, purchasing activities, and cost optimization.
• Ensure fleet availability, proper vehicle utilization, maintenance, licensing, and cost control.
• Oversee preventive and corrective maintenance of company facilities, equipment, and vehicles.
• Ensure proper management, custody, inventory control, and regulatory compliance of weapons and ammunition.
• Oversee warehouse operations, stock availability, inventory accuracy, and asset control.
• Monitor administrative services and ensure effective support to departments, branches, and projects.
• Prepare and monitor Support Services budgets and identify cost-saving opportunities.
• Ensure compliance with company policies, internal controls, audit requirements, and applicable regulations.
• Establish departmental KPIs, monitor performance, and report key results, risks, and issues to Senior Management.
  

Budget compliance and cost reduction; fleet readiness; maintenance completion; inventory accuracy; supplier performance; availability of critical supplies; regulatory compliance; service response time; and internal customer satisfaction.

• Bachelor's degree in Business Administration, Engineering, Logistics, Supply Chain, or related field.
• Minimum 10 years of relevant experience, including 5 years in a senior management or leadership role.
• Experience managing multiple support or operational functions, budgets, suppliers, and contracts.
• Experience in security companies or multi-site/project environments is preferred.
  

Leadership, operational planning, cost management, procurement, fleet and inventory management, negotiation, problem-solving, risk management, reporting, ERP systems, and Microsoft Office.