Talent Acquisition & Operations Specialist

Company Description

We are a team of professionals passionate about children's development. We believe every child has a unique strength that can be nurtured to help them grow into confident adults. We create an integrated environment that provides diverse learning experiences in a secure and safe setting. We believe that learning is fun, and children learn best when they are happy and loved. Our team consists of members who bring different perspectives, making us stronger.

Role Description

We are seeking an experienced Talent Acquisition Specialist with 3–5 years of experience to lead recruitment efforts for our education business while acting as a strategic HR partner to support organizational growth. The role is responsible for managing end-to-end talent acquisition, strengthening employee engagement initiatives, ensuring smooth onboarding and integration of new hires, and proactively partnering with business leaders to identify people-related solutions that support operational excellence.

Key Responsibilities

Talent Acquisition & Workforce Planning

• Lead the full recruitment cycle for education-related positions including teaching staff, academic leadership, support functions, and operational roles.
• Partner with hiring managers to understand workforce needs, manpower planning, and hiring priorities.
• Develop sourcing strategies to attract high-quality candidates through various recruitment channels.
• Manage job postings, candidate screening, interviews, assessments, offer management, and hiring documentation.
• Build and maintain a strong talent pipeline for critical and future roles.
• Monitor recruitment KPIs including time-to-fill, quality of hire, offer acceptance, and hiring efficiency.
• Ensure a positive and professional candidate experience throughout the recruitment journey.

Business Partnering

• Act as the main HR point of contact for assigned business units, particularly the education team.
• Partner with managers to understand business challenges and recommend effective people solutions.
• Provide guidance on workforce planning, organizational structure, retention, and team effectiveness.
• Support managers in addressing employee relations and performance-related matters.

Employee Engagement

• Support the design, implementation, and continuous improvement of employee engagement initiatives.
• Analyze engagement feedback, employee concerns, and turnover trends to identify improvement opportunities.
• Collaborate with business leaders to create action plans that enhance employee satisfaction, retention, and productivity.
• Support the execution of employee events, recognition programs, and culture-building initiatives.

Onboarding & Employee Integration

• Ensure smooth onboarding and integration of all new hires.
• Coordinate orientation sessions, induction plans, and cross-functional introductions.
• Monitor new hire progress during probation and support successful cultural integration.
• Work closely with managers to ensure new employees are effectively transitioned into their roles.

Continuous Improvement & Reporting

• Analyze recruitment and HR metrics to identify trends and areas for improvement.
• Recommend process improvements that enhance hiring quality, employee experience, and operational efficiency.
• Prepare regular reports and dashboards related to recruitment, engagement, onboarding, and retention metrics.
• Ensure compliance with internal policies and labor regulations.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Psychology, or related field.
• 3–5 years of experience in Talent Acquisition and HR Business Partnering.
• Previous experience in education sector recruitment is highly preferred.
• Strong knowledge of recruitment techniques, interviewing methodologies, and employer branding.
• Experience in employee engagement and onboarding programs.

Skills & Competencies

• Strong stakeholder management and business partnering skills.
• Excellent interviewing and talent assessment capabilities.
• Problem-solving and decision-making skills.
• Strong communication and relationship-building abilities.
• Analytical mindset with reporting and data interpretation skills.
• Ability to work in a fast-paced, dynamic environment.
• High accountability, confidentiality, and professionalism.

This role closely aligns with your HR structure and education business needs while also supporting employee engagement and operational partnership.