Oliver Wyman is looking to bring onboard an experienced professional as a Talent Manager (staffing / resource management) to join our IMEA Talent Management Team!
This role is based out of our Gurugram or Mumbai office.
Job Overview:
We are looking for an exceptional individual to join the Talent Management (TM) Team for India, Middle East and Africa. This is a highly demanding position in a fast-paced, professional services environment.
The IMEA region covers several countries, and this role would be responsible for staffing, developing, retaining and managing the consultant population of 80+ individuals as well as leading on all talent related topics for at least one of the practices.
This role is integral to the smooth running of the business.
Key Responsibilities:
Staffing of Projects and Practice Management
- Independently staff consultants (AssociatesPrincipals) across IMEA for selected practices (80+ consultants)
- Serve as trusted business partner to Industry Heads, Office and Market Leads; secure buyin for staffing options and decisions.
- Run regular meetings with Industry Heads, Office and Market Leads
- Understand consultant performance, skills and development needs to facilitate a smooth staffing process
- Understand consultant skills, development goals and preferences in order to drive their personal development through strategic staffing
- Understand the pipeline of potential projects and be proactive in raising issues and concerns
- Team and collaborate with other Talent Managers within IMEA and in other regions to find solutions on a wide array of topics (i.e. staffing, business development etc.)
Talent Management
- Build relationships with consultants and develop a rounded view of their capabilities, professional goals and interests
- Manage the information and dialogues around wellbeing and work-life balance of consultants
- Partner with key stakeholders in the business to discuss a wide variety of strategic priorities: practice pyramid and capacity planning, utilization, performance management, overall staffing process, engagement etc.
- Collaborate with Performance Management to identify training needs of consultants
- Collaborate with HC Operations on any HC-related topics related to pool of consultants
- Work closely with the Regional Head of TM to lead or get involved in a variety of Talent projects/initiatives in the IMEA region when the need arises
Performance Management
- Understand the competency model of consultants and have discussions on ways in which they can improve their toolkit
- Actively engage in the Mid-Year and Year-End review process working closely with the Performance Management function and participate in review processes
- Work closely with the Performance Management function, reviewing consultant performance on a weekly basis discussing trends and proposed solutions with the business
- Partner with career advisors and consultants to develop thoughtful career discussions and plans
Reporting
- Review and interpret reports (e.g., utilization, staffing, OW Balance) to identify trends and actions
- Coordinate the production of weekly consultant availability long lists and keep these up to date throughout the week
- Maintain accurate and timely data in Certinia (resource planning database) with TM Operations support; ensure starter/leaver, training, timeoff and any other data is accurately reflected
- Contribute to the monthly Timesheet Variance process
Experience Required:
- Ideal candidates will have a bachelor's degree and 5+ years of relevant professional experience in a fast-paced and dynamic client services business environment, ideally from a Management Consulting or Big 4 Consulting firm
- Experience balancing ever-changing work demands in a challenging environment with numerous stakeholders to satisfy
- Proven ability to foster relationships at all levels of the organization
Skills and Attributes:
- Excellent communication, teaming and organizational skills
- Ability to provide strategic guidance on any HR related area to the business
- Ability to create trusted relationships with stakeholders in the business
- Highly self-motivated with excellent interpersonal skills and the ability to work effectively with diverse personalities and different cultures
- Ability to juggle several tasks at once, organize, prioritize and manage own time
- Flexible attitude, hard-working, be prepared to step outside of job description if needed
- Attention to detail and high level of accuracy
- Ability to work with confidential data
- A team player able to function independently, but collaboratively, in a fast-paced environment
- An individual known for their enthusiasm, integrity and willingness to roll up their sleeves to get the job done, even the more mundane aspects of the job
Technical Skills:
- Strong Word, Excel, PowerPoint and Outlook skills.
- Fluent in English (written and verbal)
- Experience working with a resource management system highly desirable
- Proficient with data analysis and reporting
