Job Description
Support the PA Operations team in gathering business and system requirements, coordinating issue resolution, and preparing Project Initiation Documents (PIDs), reports, visuals, and presentations, while gaining hands-on exposure to enterprise systems and operational processes.
Requirements & Documentation Support:
- Assist in gathering and documenting business and system requirements
- Prepare and update Project Initiation Documents (PIDs) and basic process documentation
Issue & Ticket Coordination:
- Support issue and ticket tracking and follow-ups
- Coordinate with IT teams, vendors, and internal stakeholders on resolution status
Reporting & Visuals Support:
- Create PowerPoint presentations, visuals, and simple dashboard mockups
- Support preparation of management and operational reports
Operational Tracking & Reporting:
- Maintain operational trackers and basic KPIs
- Support data validation and reporting accuracy checks
Stakeholder & Meeting Support:
- Document meeting minutes and action items
- Follow up on assigned actions and support cross-functional coordination
Skills
- Good Communication Skills
- Good English Language
- Computer Skills
- Microsoft Skills
- Bachelor MIS/Computer Science/Business Administration
