Oversee and maintain software efficiency, productivity, and standard compliance.
Mitigate software failures and dysfunctions, aiming for a minimal or zero-error operation
Act as the front representative in liaising, supervising, and monitoring development or updates done by third-party developers and owning the technical roadmap
Regularly update management on the status, changes, and progress of software operations and third-party engagements.
Foster a culture of best practices in code quality and software engineering within the organization.
Collaborate with other team members to determine system requirements and functionalities needed in new and revised software.
Troubleshoot and resolve issues with coding or design.
Setting up and ensuring that the Service Level Agreements are met.
