Job Title: Tech PM for BNPL
Term: 12 months
Location: West Bay, Doha, Qatar
Division: Cards & Payments
Reports to: Head of Product- Cards
Relevant experience: 10+ years (preferably in project management within traditional banking environments)
Mandatory requirements:
- Strong payments technology. Project Management background with business orientation (Cards)
- Professional proficiency in English
- Experience in cards domain (debit, credit, prepaid) and BNPL solutions
- Knowledge of UAE/GCC regulatory frameworks for digital onboarding
- Immediately available
PURPOSE OF THE PROJECT
The Techno-Functional Project Manager will act as the interface between the Cards Product team and Technology team, ensuring seamless delivery of strategic initiatives such as BNPL card launch, One-Credential implementation, digital onboarding, and loyalty migration. This role demands a strong technology background combined with business acumen to drive projects to completion within aggressive timelines.
Key Activities
Core Responsibilities And Accountabilities
- Project Leadership: Manage end-to-end delivery of BNPL card and One-Credential projects, ensuring alignment with business objectives and technical feasibility. Oversee digital onboarding initiatives to enable instant credit card issuance
- Drive loyalty platform migration and ensure operational readiness.
- Stakeholder Management: Serve as the primary liaison between product, technology, compliance, and operations teams. Facilitate workshops to define requirements and solution design.
- Technical & Business Integration: Translate business requirements into technical specifications and ensure smooth integration with card issuance platforms, APIs, and fraud engines. Monitor compliance with KYC/AML and regulatory standards.
- Execution & Governance: Develop and maintain project plans, risk registers, and governance documentation. Track milestones, manage dependencies, and escalate issues proactively.
- Testing & Quality Assurance: Oversee SIT, UAT, and certification testing for new features and platforms.
- Ensure robust performance monitoring post-launch.
KPIs
- Authorization rate uplift
- Digital onboarding time
- Loyalty migration success rate
- SLA adherence
- Incident mean-time-to-recovery
- Time-to-certification/launch
Knowledge And Experience
- Strong technology background with proven ability to manage complex integrations.
- Expertise in card issuance systems, BNPL solutions, tokenization, and digital onboarding.
- Familiarity with loyalty platforms and migration strategies.
- Excellent stakeholder management and communication skills.
- PMP or equivalent certification preferred.
- Tokenization and network tokens.
- 3DS risk flows and fraud management.
- GCC regulatory familiarity with cards and BNPL.
- Full cards lifecycle knowledge (authorization clearing/settlement).
- EMV certification and scheme compliance basics.
- Digital onboarding processes and API integration.
- Disputes/chargebacks lifecycle.
Mandatory Skills**
- Strong Payments technology Project Management background with business orientation (Cards)
- Professional proficiency in English.
- Experience in cards domain (Debit, Credit, Prepaid) and BNPL solutions.
- Knowledge of UAE/GCC regulatory frameworks for digital onboarding
- Immediately Available
