Job Description
Maintain showroom robots in working condition through routine testing, charging, software checks, cleaning, and basic troubleshooting, ensuring robots and accessories are ready for customer demonstrations.
Prepare robots for rental and sales projects, including required configurations, branding, announcements, mapping, testing, packing, loading, delivery, setup, installation, and customer handover.
Provide basic technical support for sold and rental robots through remote troubleshooting and on-site visits, and escalate complex issues when required.
Conduct showroom demonstrations, explain robot features and operation, answer basic technical questions, and record prospective customer details in the company system.
Safely lift, move, load, unload, and position robots and project equipment while supporting exhibitions, deliveries, installations, and other technical projects.
Requirements
Diploma or Bachelor's degree in Robotics, Mechatronics, Electronics, Engineering, IT, or a related field.
Basic knowledge of robotics, software configuration, electronics, and troubleshooting.
Physically able to safely lift and move robots and technical equipment.
Good communication, problem-solving, and basic data-entry skills.
Willing to travel to customer sites and work flexible hours when required.
